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October 2025 by Mike G
Very helpful and informative. They made sure I got my documents and also reminded me of my upcoming bill that was due!!
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October 2025 by Britnee Morris
Lauren Adams was amazing this morning! Very friendly, knowledgeable and had me saving money in no time. Very smooth quote and bind process as well! She deserves a raise :)
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October 2025 by tifaney raderstorf
They always call me when somthing is wrong with my account and help me fix it over the phone before any payments are missed. Great service
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September 2025 by Katie
Jamie was quick and easy to work with! Highly reccomend !
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August 2025 by Terry Bennett
Hands down the absolute best experience I’ve ever had with any company every single time and every single employee!
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August 2025 by Raymond Robinson
Wonderful polite and respectful and not trying to over charge. They work with me for yrs. Thank you!
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August 2025 by rose walker
Jamie has gone above and beyond everytime I have spoken to her. I got into a really bad wreck and she was there every moment of it for me. Even after a year after it she was there to assist me through everything and I can’t tell you how much I appreciate her.
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August 2025 by Benjamin Pale (Benj)
She needs to be multiplied number of times. None of the previous insurance had give me this level of satisfaction specially for car insurance.
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August 2025 by Paul Culhane
Miss Lauren Adams is an amazing person who truly goes above and beyond for her people. Being newer to New Braunfels, moving across the country, seeking auto and renter insurance, she got me a policy for exactly what I needed and explained everything very well. I strongly recommend Bill Mehrer and speaking with Lauren!
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July 2025 by Melissa Smith
Just had to come to say Doris did a wonderful job answering all my questions and concerns when it came to adding a new vehicle to my already existing policy. I felt like I was speaking to family. Always a pleasure working with the ladies in the office and so helpful. Much appreciated.
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June 2025 by Joshua Suarez
Every time I call the office about something, whether it's an issue or not, everyone in the office is SUPER helpful and nice. AMAZING customer service and always super helpful! Thank you all for everything you do and that's why I will ALWAYS have State Farm with the Bill Mehrer team.
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June 2025 by goofy Slick
Lauren in Bill Mehrer’s State Farm in New Braunfels is so productive. Her knowledge and professional communicative skills make learning and decisions so much easier. Thanks!
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May 2025 by shawn sawyer
This guy is awesome! Been like family. All the years of him caring for the community!
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May 2025 by Kimberly Klaus
I switched ALL my insurance policies to Bill and his wonderful staff. Doris was a huge help switching my car insurance (which was a better deal than USAA). I also love the phone call from Bill on my birthday! Such a nice personal touch! Thank you for all the great service! Kimberly Klaus
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May 2025 by Marybeth Braun
Great customer service 😊
