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March 2024 by clarence crawford
My truck was in and out great at what they do even if they had to wait for parts they were quick to get me back to work
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March 2024 by Janis Mason
Great Service
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February 2024 by Anne Parkhurst
The customer service that we received was very good. They kept us up to date on the progress of the repair work to our vehicle. We actually received our vehicle back before the estimated time.
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February 2024 by Kestla John
Amazing customer service and very professional! I am very impressed and highly recommend!
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February 2024 by Stephanie M Teran
I cannot recommend Caliber Collision enough. My car is in the best shape it's ever been, repairs were done so quickly, and my car was returned to me extremely clean. While I'm hoping not to need amy repairs anytime soon, if ever I need it, I'll return here. Josh especially was accommodating and helpful beyond measure. Highly recommend!
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February 2024 by Mike Silbaugh
Fixed car and put in new broken thermometer.
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February 2024 by Marti Batson
We were referred to Caliber after a tree fell on our truck. Caliber kept us apprised of each and every step involved in the repair process. We were provided a repair quote in writing and any changes were updated immediately. The vehicle was ready early and the repairs made make it look like brand new. We were very impressed with the staff at Caliber as well. They were very friendly and we were treated with respect and very much like our business was important to them. And a shout out to Larry, our service rep. He did an excellent job keeping us informed and advising us of all repairs made and also letting us know that if we had any questions or if we were unsatisfied in any way after leaving with the vehicle, we should let him know and they would get us back in and address our issues immediately.
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February 2024 by M-A DUBS
10 out of 10!!!!
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February 2024 by Joni Stimeling
Excellent service, communication and quality of repair
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January 2024 by Robin Fox
Easy to work with, communication was great, and after they completed my repairs, you couldn't even tell my car had been damaged!
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January 2024 by Otto Glenewinkel
Great job on through repair
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December 2023 by Nicholas Kobeski
Caliber collision blew my expectations out of the water. Had to go in for repair from hitting a deer and from start to finish, everyone there was extremely helpful, nice and informative. I was notified daily with the status of my vehicle. I can not express enough how nice everyone was during a frustrating time. I never once felt like they were trying to pull a fast one. I would highly recommend caliber New Braunfels to anyone needing vehicle repair.
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December 2023 by Larry Gilbert
Great service, quality repair - like it never even happened! Customer service was great. Was kept informed. Larry Byar was very helpful and informative. I like that they have a good business process for their workflow and they work the process well.
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December 2023 by Ryan Smith
Took two months to get my truck back. Poor communication from my rep and I had to push extremely hard to get the repair done, between talking to my insurance company and receiving incorrect information from the shop. Also, The adhesive from where they had the plastic taped is still on the roof of my truck and because it was stored out in the elements(door couldn’t close), there is a smell to it on the inside now from likely moisture damage.
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December 2023 by Alyssa Edwards
I had a great experience at Caliber Collision! They were quick, efficient and kept me updated the entire time. If I ever need work on a vehicle I will definitely return.