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January 2024 by Mrs Texas
I was in and out within a few minutes, which was great.The person who was at the window, though, was not very welcoming, didn't greet me. She told me to go to a room and didn't ask which arm I preferred. She looked like she was annoyed by me being there.I'll just stick to the other CPL office I normally go to. They are welcoming and quick as well.
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January 2024 by Vanessa Jackson
Everyone is very nice, but they don't pay attentino to appointments. If you try to set up the first appointment of the day, you still have to wait for the people who came in ahead of you. That's frustrating when you have work to get to.
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December 2023 by Cathy Harris
Very kind people
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December 2023 by Samantha Anderson
I needed the blood work done as doctors' orders since one of my prescriptions needs to be monitored. I don't go anywhere but this place since they're the best in town.
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November 2023 by Verlea Potter
Very nice employees!
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November 2023 by John K
Walk into wait when I arrived. Easy check in. Professional friendly service.
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November 2023 by Monty Finch
Check in easy.
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October 2023 by Torey D
Was busy when I came in for some blood work labs. Took about 30-45 mins to do everything though despite them being busy. Front desk was friendly and clearly explained. Lady that drew my blood did a great job go me on the first poke with no pain. Recommend for anyone needing lab work done.
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October 2023 by Jim Clark
I’m by and out quick. What more can I say
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September 2023 by Tesser Kahn
Closed early. ?
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September 2023 by Sammy G.
Office receptionist was very rude to my wife. My wife told the person that she has Alzheimer's and couldn't work the computer setup for checking in. All my wife was doing was dropping off a sample they had requested. She made my wife cry, so my wife came outside to get me for help. This person asked me for a copy of the order. Which we didn't receive. I asked her to just pull up my wife's file so she could see the information for the sample. Once she did that , she had all the information she needed. So much for any compassion. We will not be going back to that branch!! Wished I could had seen her name tag. !
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July 2023 by Chris Rivali
I have been using this lab once a month for the last 15 years to have blood work done. It was a good lab to go to for lab work until about a year ago. The staff changes over the years and I get that but the staff that is there currently is more interested in chatting and laughing in the back than actually doing work. More than once recently I have gone in for blood work and sat in the waiting room for over 30 minutes while I can hear the staff in the back just talking and laughing while I site there. I have a standing order for my lab work since it has to be done every month but the last time I went I was told that my order had expired 2 months ago and they would not draw my blood. The standing orders are faxed in so I have no idea what the end date of the orders are but I let them know that I just been there and had blood work done 2 weeks prior (on the expired orders apparently) and nothing was said to me about getting new orders. I was told to get new orders before I could get blood work but my doctor was already closed and would not be open until the next week so I drove an hour and was turned away. I have since started using Lab Corp on 306 and am happy.
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July 2023 by Monse Castillo
Place was nice and clean but the staff rude and robotic. I had “Elaine” call my last name. When I approached the window, no hi or how you doing. She directs me to a room number and doesn’t ask me if I have a preference in which arm to use ( I had a surgery on my left, I guess I’m lucky she didn’t pick that one). She didn’t explain anything, only gave orders. Thankfully, she got blood on the first try. However, she made no attempt to be courteous or amicable. The building may look fancy but the customer service is better at a hole in the wall bar, in my opinion.
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June 2023 by Chris R.
I have been using this lab once a month for the last 15 years to have blood work done. It was a good lab to go to for lab work until about a year ago. The staff changes over the years and I get that but the staff that is there currently is more interested in chatting and laughing in the back than actually doing work. More than once recently I have gone in for blood work and sat in the waiting room for over 30 minutes while I can hear the staff in the back just talking and laughing while I site there. I have a standing order for my lab work since it has to be done every month but the last time I went I was told that my order had expired 2 months ago and they would not draw my blood. The standing orders are faxed in so I have no idea what the end date of the orders are but I let them know that I just been there and had blood work done 2 weeks prior (on the expired orders apparently) and nothing was said to me about getting new orders. I was told to get new orders before I could get blood work but my doctor was already closed and would not be open until the next week so I drove an hour and was turned away. I have since started using Lab Corp on 306 and am happy.
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June 2023 by Felicia Thomas
Stay away from this lab. Ineffective and apathetic.3 1/2 weeks after I had labs drawn they were still not forwarded to my provider's office.I contacted them separate 3 times (in person) asking for these labs without success.Also, they refused to give me a copy of these results.They also will not forward results to other providers unless you provide them with a fax number. Even though I provided all of this information the labs were not sent to the other requested provider.
