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December 2023 by Catherine Sadler
Highly recommend!! They were able to get my car in and out quickly. Reasonably priced and sparkling clean when I picked it up! Colby and his team are great!
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December 2023 by Celeste Olivares
I recently got my car fixed by them for a broken air compressor due to wear and tear and it was a great experience! The team was very prompt, accommodating, and super easy to work with from beginning to end. I had a ton of questions all throughout and the team was super patient with me and answered every question thoroughly. The whole process went very smoothly and super quick. I also got my car fixed by them during the summer after a wreck and had the same positive experience. It was a quick turn around and my car left looking brand new! Hopefully there are no more car troubles but if there is I will definitely be coming back :) Thank y'all so much!!
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December 2023 by Scott
Fantastic experience!!! I have dealt with a couple of other body shops in the past, and have not had good experiences, but Crash Collision is different. I had damage to my front bumper that was causing my wheel to rub, so I took my truck in to get a quote. Bo took a look at at it, and said that he thought they could fix the bumper without having to replace it. He ordered some brackets that day, and was able to fit me in the next day. It took less than a day, and it ended up costing less than quoted, because they ended up not needing one of the brackets. All the guys were very friendly and professional. I hope not to need body work again, but at least I know where to take my vehicle if needed. Highly recommended!!!!
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November 2023 by Dawn Panzarella
HIGHLY recommend Crash Collision! I damaged my front bumper, and needed it replaced urgently. I mean, talk about professional, prompt, and friendly guys… wow! I had my car ready to go well under the time frame insurance wanted it done. Colby even drove me home the day I dropped it off, and picked me up when ready! They even cleaned the inside. My car looks brand new. Bo, Colby and Mike- you are the BEST! I will never go anywhere else!!! Thank you, Dawn Hubbert (New Braunfels)
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September 2023 by LISA HAMILTON
I needed body work done and my very trustworthy mechanic doesn't do that type of work. I have almost been taken to the cleaners with everything auto so am very leery when dealing with shops. My mechanic is aware and when I asked if he knew of an honest shop that would do a great job he only recommended Crash Collision in New Braunfels. He also recommended that they take the pictures that I would submit to my insurance company because they are seasoned and would be able to pick up on and document damage I, not anywhere knowledgeable about cars, might not catch. They had no problem doing so, submitted the pics and estimates to my insurance company and they accepted. They got me in right away and did a beautiful job on the body work and cherry on top washed the car and vacumed the interior. They have a very friendly staff also.
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August 2023 by Edgar Rodriguez
Appreciate these guys ! Always great customer service the owner is friendly and helpful. Everyone here does a great job I can always trust them with body work and mechanics on my truck thank you crash ??
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August 2023 by Gerran Q. Hill
These guys are legit! My mother in law car was recked and we are waiting for the insurance companies to work it out. Our lawyer advised us to pull the car off the lot while the insurance make up their mind so that we don’t get hit with a storage fee. We talked to Colby and Bo and they assured us and our lawyer that no storage fee would be passed to us. They said we are in this business to help the people not hinder them.They are a standup crew and I’d recommend them to anyone.Service: General repairs & maintenance
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August 2023 by Ashley Hickman
I absolutely highly recommend crash collision! The staff is absolutely amazing! My car was backed into and from the moment I called until it was fixed they were very transparent, always answered my calls and had no issues with answering my calls on how my car was coming along. One HIGE BENEFIT is they have auto pay. When my insurance wanted to send a check to me that was taking longer then the service they completed , I called and requested for it to be direct deposited into there account and it was done within minutes. I was able to pick up my car right away instead of waiting longer for the mail. Thank you for being professional and for vacuuming the inside of my car( I have 5 kids it was a mess for sure!). In my opinion they go above and beyond and are truly down to earth people!!! Need your car fixed don’t hesitate this is where you want to go!!!!Services: Steering & suspension repair
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August 2023 by Mandi
This place got me in quick, worked with the insurance company, repaired my SUV quickly and did a phenomenal job! Great Service! Nice people who answer the phone when you call and are very helpful! Plus really nice facility.I highly recommend them!
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July 2023 by Devin Thomas
I was rear ended last Friday and called multiple places in the area trying to get quotes. Every place was a week out or didn’t have availability for weeks. I called Crash and they immediately got me in and ordered a new bumper the same day. One of the members Colby even drove me to Enterprise to pick up a rental car. He was thorough, honest, and communicated with me a ton throughout the repairs. By far the best experience I’ve had at a repair shop and would 100% recommend. They might be a bit out of the way for some people but I’m going to go out of my way to go to them going forward.Services: Painting
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July 2023 by Nikki Dinnel
Marc - the mechanic was AWESOME! All of a sudden accelerator was hesitating badly, warning lights were coming on & the brake lights were stuck on and drained the battery. Called and they said the could get me right in and after getting a jump! I pulled in and Marc started looking at my vehicle, diagnosed it right away and had it fixed in 30min! Has thinking it was going to be $$$$ and it wasn't! So happy with Marc! I'm going to recommend him to everyone! Thanks again Marc!!
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July 2023 by Michael Muzny
Fixed long scratch on my bedside. Only took 2 days to complete. Best service I’ve had in a long time. The workers there are very nice and professional. 5 stars!!!!
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July 2023 by Jenieve Mendiola
Awesome job on Honda crv!!!! Great communication and very professional. Couldn't ask for more!!!! Thank yall for everything.
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July 2023 by Sue Ranzau
Great group to work with. Did a great job repairing my Camry after an accident
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July 2023 by John Depwe
I got into a wreck and i called em up and in two weeks my car was back in running. Great service the whole staff team was very nice and very helpful. Quick efficient and great atmostphere overall. Would highly recomend this auto body shop to anybody who needs a repair or even just an oil change.
