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October 2023 by Google user
New, clean trucks. Customer service by Brandon is above and beyond!!!
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October 2022 by Joseph Kotowski
Hector is the man. Quick responses; very informative; extremely easy to deal with. He's the man to ask for at this location. Thanks for the help!
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September 2022 by Randy Hood
Great people new Van reasonable price
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March 2022 by US C.
If I could give zero stars, I would. Do not use this location. These guys are unprofessional, poorly trained, and just plain unethical. They will give you a piss poor walkthrough, and then charge you for damage the vehicle already had when you picked it up. It all comes from the top though. The store manager and regional manager just make excuses for their poor/unethical practices.
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January 2022 by carlos castilleja
I was born and raised here in New Braunfels.I have rented the 15 footers from their competitors before, but never was it as easy as it was with Enterprise Trucks. Brandon Raymond was freakin awesome to work with and very accommodating. I highly recommend these guys at the location off IH35 near Tree of Life church. Thanks guys for providing such great customer service!
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August 2021 by Michael Sharp
Fast friendly service. New clean vehicle with low miles, cold AC and decent fuel economy for a 9' long cargo van. Always like renting from Enterprise.
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May 2021 by Luis Gomez
Sucks plain and simple and the manager sucks.thanks for the no help.
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December 2020 by tracy white
We always rent from Brandon. He is awesome and his new employee ( young women) is amazing. Thank you for all that y’all do
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August 2020 by Philip Haney
Highly recommend! Super nice. Super quick. Super in my price range. 10/10
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July 2020 by April Stokes White
Great experience renting from Enterprise..easy hassle free, had the vehicle I reserved..most of all great customer service.
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December 2019 by scott flynn
Pretty Quick service.
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December 2019 by Velma Elizondo
Always there when I need a vehicle. Friendly staff fast and prompt service. Nothing negative to say about my many experiences with MY ENTERPRISE!!!
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December 2019 by Alan Basinger
Fast service super helpful
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September 2019 by JoAnn LeBlanc McIntire
Friendly, helpful people, a great location, and always a great selection of vehicles!
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August 2019 by Carmen I.
I've always had great experiences with all the Enterprise associates. The biggest dread that I have is at the end when the associates try to upsell me on the Enterprise insurance plan. I already have insurance. Anyway, not sure if the girl is still there with the dreadlocks, but she needs to get fired. When I declined the upsell, she became really sour and mad and basically wrote me off. Her attitude completely changed. I have never had this happen before. It became very apparent that their workers get a bump or a bonus whenever they sell their unnecessary insurance. She couldn't even hide her disdain for me when I declined the add-on. It was shocking. She became rude to me afterward....I had been meaning to write to Enterprise about this for a while...that they should consider removing their bonus structure of their insurance add-on to their insurance because if you get a bad apple employee, it can turn them into a monster. I don't use those words lightly.
