Guitar Center, a renowned music equipment retailer, has consistently impressed customers with its extensive selection, knowledgeable staff, and exceptional service. The New Braunfels location, in particular, has received high praise from visitors. Customers have commended the store's wide array of guitars, which are readily available for hands-on exploration without the hassle of chaining them down. The friendly and helpful staff have been a standout feature, with one customer describing a guitar technician who enthusiastically showcased a stunning Les Paul Custom Shop model. The New Braunfels store has proven to be a gem, even for customers from nearby San Antonio. Visitors have noted the store's efficiency, with one customer praising the quick response and attention received on a busy Black Friday. The staff's expertise and willingness to assist, from helping a customer find the right starter guitar to providing a fair trade-in deal, have left a lasting impression. Overall, Guitar Center's New Braunfels location has earned a reputation for its impressive inventory, knowledgeable and friendly staff, and exceptional customer service. Customers have expressed their satisfaction and eagerness to return, even if it means a longer drive from nearby areas.
Staff was helping and nice. We enjoyed testing a few bass guitars.
September 2025
Shout to Mason!! Came in not knowing where to start at. He walked me through the process of finding a good starter guitar, even played me a few Notes. Thank you for your time and your service Mason it was appreciated!!
August 2025
Just purchased a ukulele for our son. Travis and the other employee (I’m sorry, I didn’t catch your name) were great. Very personable and helpful. Thanks for the help!!
