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February 2024 by Barry
Service here is the worst. They have items for sale outside that only managers are allowed to help with. I wanted to buy a wheelbarrow, asked for help, no one showed after multiple requests - waited for 15 minutes. This has happened before with propane tanks. I told the employee that I would be happy to spend my money elsewhere. Went to Lowe's and was on my way home with a wheelbarrow in 10 minutes. Home Depot...where nothing gets done.
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February 2024 by Beran Young
Home Depot. It is what it is, each location is always clean and always has what I'm looking for.
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February 2024 by Paul Crowe
I could spend all day in this store, they have EVERYTHING for home improvement to landscape products and more.
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February 2024 by Jill Vollmer
After delivering a defective not working dishwasher they wouldn't take it back. I paid $1000. We got a much superior one at best buy for $200.00.
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February 2024 by RunGunsEatTacos
Clean your bathroom. That layer of dust says this toilet hasn’t been cleaned in weeks.
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February 2024 by Larissa Whitt
As a first time homeowner and new to town, I’ve had many trips to our local Home Depot. I’ve only had two employees actually willing to assist and be friendly. Cashiers are always standing there on their phones. Yesterday I went in for paint samples and the guy just looked miserable like he didn’t want to be there. Wasn’t as helpful as I would have liked. And around Christmas time we had purchased two good size workbenches and had to pick them up from the store. At the pick up counter we were told someone would help us load on the other end. Literally no one wanted to help us. Workbenches aren’t lightweight either. My mother in law asked someone to help as my 70 year old father in law and my husband were struggling to load it into the truck. The associate saw them struggling and said “looks like they got it” and walked off. WTH?! I’ve tried to give associates benefit of the doubt because this store is convenient to me. Now that I’ve had numerous bad experiences I’ll be taking my business to Lowe’s.Management, y’all need to reevaluate your employees and make some changes. Do better.
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February 2024 by My self
Marcy was extremely helpful and kind!
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February 2024 by Jon Mollard
The thing that employees here love most to say is "oh that guy over there can help you"All I needed was a full size bed slat and they played "pass the customer" with me for 25 minutes! After the 5th person pointed to someone else I just turned and stormed off. Worst customer service experience I've ever had, God forbid you need any assistance in that store! GO SOMEWHERE ELSE INSTEAD
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January 2024 by Ron Gaddis
Cold front is approaching…I need a ceramic heater for the RV.HD site says they have 55 tower heats in stock.We head to HD across town.Ask a clerk where they are…she says "if we have any left, aisle 5’.Aisle 5…devoid of any heaters…big empty shelves… CRAPOLA!Yeah, I’m disgruntled as I’m charging out.I’m mouthing to my wife as we’re leaving…As we are about to exit, a clerk from the CS desk hears me and asks if I’m finding everything. You know where that went..She says, oh…earlier there was a big stock of those in the center aisle.Head to the center aisle. Yep, 50 of them!Excellent help!
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January 2024 by Tracy Anne Griffin Manning
The absolute best Home Depot in Texas. Helpful people, great inventory. The delivery service is amazing the drivers are polite and friendly and super-fast. Mandi at the customer service desk is one of the hardest workers ever, she works more than I do and, always has time for a question.
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January 2024 by Grace Rodriguez
this is my go-to store for home improvement stuff better than Lowes, especially price wise
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January 2024 by Tasos Tsakas
I’ve been trying to call for an hour. No one answers their phone, trying to reach the tool rental. No one picks up the phone.
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January 2024 by Shawn Hamilton
We needed to buy 10 bags of dirt the garden ctr was closed during regular hrs of operation. They wouldn't let us pay inside and load the bags directly into our truck. Instead, they expected us to load them into a cart drag them around the store then into our truck. Lowes is easier.
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January 2024 by Michael Brown
I always have trouble finding material, but they have always been able to help me get what I need
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January 2024 by Carlos Flores
Of the best