-
January 2024 by James Ferguson
Great service department, my usual service location.
-
November 2023 by Sammie Johnson
If you need a new vehicle, go see Will. He is the best!
-
September 2023 by Judy West
Needed a tire repaired, which has was flat and was replaced with small tire. They quickly and efficiently patched the tire, put it back on vehicle, and stowed spare where it's normally kept. Thanks crew!!6
-
August 2023 by Richard Kay
Complete dissatisfaction with Blue Bonnet Dodge in New Braunfels TX. I have heard a lot of good things but that changed with my one (and only) experience with them. I purchased a 2023 Ram 4x4 from Bluebonnet in June. On July 13th, the truck broke down (cylinder head) in the middle of the interstate on a trip to see my mom in Indiana. The truck currently sits at a dealership in Tipton IN having just been repaired on Aug 9th. I had to fly back to Texas at my own expense, rent a car so I can get to work and now take more time off to fly back to get the truck. I know I’m not the first person to have a new vehicle breakdown down on them but this thing had less than 1k miles on it when I left for Indiana. Virtually no help from either dealership or Dodge Customer Service. Bluebonnet has given me nothing but excuses…”we can’t help you because we’re an independent dealer” and “we can’t give you a loner because it didn’t break down locally and we’re not doing the repairs.” Two of my favorites (inset sarcasm) — “it’s a machine and machines break down” and “have you tried ordering parts for anything right now, it’s hard.” Absolute complete disregard from a customer standpoint. I posted a negative review on Yelp and was contacted by someone in the finance department. They said the situation was not common and they wanted to try to help. Unfortunately, I haven’t heard from them in over a week and the individual isn’t responding to my email. This is the first and last time I will conduct business with them. For those of you who have had great experiences, God bless you. However I would guess that very few of those experiences cost Bluebonnet Dodge any time, effort or money. I plan to contact the Dodge/Chrysler corporate office. This will likely lead to more dead ends but I plan to share my experience with as many outlets as possible in hopes of helping others.Richard Kay
-
August 2023 by Sean Simmons
Gary in the Service department is a great guy! Great communication, not only for my personal vehicle but for my fleet of Amazon trucks as well! Thanks Gary!
-
August 2023 by Susie White
The auto repair shop at Bluebonnet Ford/Lincoln has always done a great job working on our F250 truck & the MKX !
-
July 2023 by Terry Stewart
This is Bluebonnet Ford. Great service and sales.
-
April 2023 by Mark Diamond
Found what we were looking for at a fair price. We were looking for a used car, which are priced stupid high right now. But considering other places we looked, these were better prices and better vehicles. Friendly staff and they got us in and out fast.
-
March 2023 by Robert Sean McMurtrie
What a great dealership! I unfortunately did not buy a vehicle. The service was great, and the interior of the building is beautiful.
-
March 2023 by Lavonne Murphy-Guzman
Horrible service department. My car sat for two months and never received service. I had to take it to another place. Customer service sucks!
-
January 2023 by Melba Arsate
Chris Cameron is Great. After I leave there I feel Safe in my Car. He always takes care of my Car. I wish there were More People like Chris ? he's Very Professional and kind and helpful and very knowledgeable.
-
January 2023 by richard king
Has terrible service at the Quick Lube. Bought oil change service when I bought used truck from them 4 years ago. Thank goodness I am through with the service. Would never buy a service from this place again. I have waited as long as 6 hours for a simple oil change.
-
December 2022 by RONALD PROTHRO
Bought our 2nd Jeep there, easy peasy. See Nancy Gaylin for a great deal. See Danny in service if you need work done.
-
November 2022 by Andrew Leas
Used to be much better service.
-
June 2022 by spencer brandt
Best place to purchase and service vehicles, all of their stores are top notch!
