Kenneth Zschappel Allstate Insurance in New Braunfels is a full-service agency offering auto, home, and life insurance. Customers report outstanding service, describing the experience as feeling like talking to a friend instead of a business. Staff members, including Becky, Tammy, and Jessica, are highlighted as very helpful, professional, and knowledgeable. They make switching or signing up a simple and easy process, walking clients through policies. Reviews note the team provides personalized support, making customers feel like the most important. Many found the same coverage as previous insurers at a great price, saving money. The agency is strongly recommended for its excellent service and knowledgeable, friendly staff.
Becky was very friendly, knowledgeable, and quick to respond to any of my questions and concerns.
June 2026
It was a pleasure to work with Miss Becky today. She was understanding, showed compassionate and she answered all my questions and my husbands as well. I would definitely recommend you calling and setting up an appointment and speaking with her and her team. We are in good hands with Allstate.
March 2026
We had Amazing Representative that answered all of our questions and made us feel confident
