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August 2023 by Jerry & Jeani Codrey
Thank you for taking care of us! We had our truck at another shop in town for shifting issues. Not only did they lie to us about driving our truck, but they were trying to sell us a new transmission and torque converter for almost $12,000. Garland came very highly recommended and we brought our truck to them. They were very polite and up front about being busy and a couple of days out on a diagnosis. True to their word, a couple of days later they called to report that we had a bad brake light switch and wiring harness. They also stated they could not determine further issues without repairing these items because a side effect of their malfunction is shifting issues. We authorized the repair and got a call the next day informing us that the repair was completed and the truck was shifting fine. We picked it up and drove it all weekend with no further shifting issues. In fact, it shifts better! We appreciate Garland for being honest, prompt, and thorough in the analysis and repair. They turned a $12,000 nightmare into less than $500 repair. We appreciate you all!
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August 2023 by Manuel Martinez
Needed a new transmission and they took care great care of my car. Was allowed to bring vehicle in early and they worked my vehicle in early and I got it returned early. Very thankful for their attention to detail.Service: Transmission
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July 2023 by Leandra Flitcroft
I was told by a dealership that my car needed a new transmission and quoted thousands for the repair, so my husband and I decided to get a second opinion and took my vehicle to Garland Transmissions. We are so glad we did!They were very pleasant and accommodating to my work schedule when booking my appointment.I was more than pleasantly surprised when they called to tell me my transmission was fine and lined out what really needed to be done to fix my car. The repairs were completed quickly and I believe I was charged a fair and honest price. The staff were all very professional and friendly.I highly recommend Garland Transmissions!Service: Auto engine diagnostic
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July 2023 by john clark
Thieve’s !!!! Stay Away !!!My Friend recommended me take my truck to Garland Transmission for quote on transmission. I basically explained through the phone a couple weeks later i was on a budget and didn’t think I could afford the quote of $6,500.00 and would make arrangements on removing from their property! My guy went by there and we were informed we had to pay over $1,000.00 in storage fee’s that was never discussed and we asked for documentation that we agreed to those terms. So they would not release my vehicle if i did not pay the $1000.00 dollars. I asked the. if they would work with me and it was “NO” !!! my attorney is already looking into this for me.
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July 2023 by Jim Charles
Honesty is the primary reason why I use Garland Transmission. Vehicle was having problems shifting and they found out that a bolt was broken and it only cost me $85 to fix. That Honesty!!Service: Transmission
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July 2023 by j clark
Thieve’s !!!! Stay Away !!!My Friend recommended me take my truck to Garland Transmission for quote on transmission. I basically explained through the phone a couple weeks later i was on a budget and didn’t think I could afford the quote of $6,500.00 and would make arrangements on removing from their property! My guy went by there and we were informed we had to pay over $1,000.00 in storage fee’s that was never discussed and we asked for documentation that we agreed to those terms. So they would not release my vehicle if i did not pay the $1000.00 dollars. I asked the. if they would work with me and it was “NO” !!! my attorney is already looking into this for me.
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July 2023 by Jordan Darwin
Excellent service from the initial call to picking my car up a week later! Fast friendly and highly recommend!
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July 2023 by KEITH GOTT
I feel like these guys were straight forward and honest on my inquiries. I had them service my transmission and while they were at it, they brought some things that needed fixing to my attention. Never pushy and left it alone after our conversation. I plan on having them do more.Service: Transmission
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July 2023 by Jerry Hay
Honesty is the primary reason why I use Garland Transmission. Vehicle was having problems shifting and they found out that a bolt was broken and it only cost me $85 to fix. That Honesty!!Service: Transmission
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June 2023 by Daniel Freeman
Visiting family in the area. Truck threw several codes. Found this repair shop via FIXD app, Personnel were very friendly. Fixed my issues and best of all, the pricing was much better than what I would have received at the local dealership. Besides, they were able to take my truck five days sooner than the dealership.Services: Tires
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June 2023 by Stacie Bear
My fan for my hybrid battery was saying it needed maintenance. I thought it was going to cost a lot. The guys at Garlands found that the grate was clogged and not only cleaned the grate for my battery but also cleared the clogs from my air conditioner fan. Great service and they went above and beyond! Highly recommend.Service: Air & cabin filter replacement
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June 2023 by Seth Reichenau
I've taken my 2 toyota tacomas here to have work done on them and Garland Transmission's prices have been fair and they do great work. They have been able to get me in very quickly and do the repairs timely, I will keep going back to Garland!
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May 2023 by Beverly Gaines
Bruce was extremely kind and up front about what my expenses would be turn around time was less than 24 hours. Will continue to use Garland Transmission for my automobile needs!Services: Transmission
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May 2023 by Bob West
We have a 2013 Chevy Tahoe and Garland Transmission did a great job repairing our differential. They got us in, fixed our suv, and the price for the repairs was fair!Service: Transmission repair
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March 2023 by Tweak Marchon
BAIT AND SWITCH!!!They told me they couldn't give me a quote without looking at the van, even though I told them my mechanic already told me it "needs to be replaced or rebuilt". I dropped it off and they called me and said "it needs to be rebuilt, the price for that will be roughly $5400". I had already gotten quotes as low as 3100 so I laughed and told them no thanks.Keep in mind, as of the time I picked the van up, their website promises free quotes on repairs. I went to pick it up and he tried to charge me 75 dollars. I explained he told me nothing I didn't already know and the website says free quotes, I'm not paying for this. He explained "the quote is free, the diagnostic is 75". WHAT DIAGNOSTIC?!?!?! I came in knowing exactly what the issue and resolution were I just needed your price, which YOU wouldn't give without looking at it.He told me "if you need the money more than we do just keep it and leave". To which I said I will and started to walk out. He then yelled as I was leaving the shop "yeah, keep your money".Not only was this place 2x higher than every other quote I got, but they were the ONLY place that charged to look at it and were terribly rude.Avoid this place AT ALL COST!!