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March 2024 by Sara
Very clean, not too busy. Nice machines
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March 2024 by Kaitlynn Garza
The staff is so friendly and always on top of everything, there’s also a lot of people who have very obvious results from working out so that’s always motivates me to keep going
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March 2024 by Luis Ruiz
Matt has amazing customer service
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March 2024 by Shavina Johnson
I go between 1pm to 5pm when it's not too crowded. Pretty decent Gym.
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December 2023 by raymond robinson
My first time at Planet Fitness and I am so happy I chosed it.The entire staff was friendly and Malik(sp) was very welcoming and accomidating.He answered all my questions and got me started?
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December 2023 by Ashley Aguilar
Nice gym but beware lack of staff around and little to no security … a man followed me at every workout station I was at made me not want to visit this location again
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December 2023 by Robert Tate
Very nice gentlemen working at this location. Highly recommend making this a long term home gym if looking for a new one
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December 2023 by Michelle Angulo
One of the nicest PF locations in the San Antonio/Austin areas. The staff were dedicated, helpful and friendly. The location was well maintained. I would recommend this location.
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December 2023 by Elizabeth Rios
I love the set up for the 30 minute workout but why isn't staff monitoring this process? There's writing on the wall saying monitored by staff. This is not happening. People stay at the stations and don't move. This is not right and it needs to get fixed.
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October 2023 by Tina Lee
Very clean. Never crowded. Great amenities. I really enjoy working out here and I haven’t felt that way about a club for a long time. Well done!!
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October 2023 by Michael Carroll
Plenty of equipment for strength and cardio lovers; however, free space for stretching or matt work is extremely limited. Staff and patrons are pleasant and cooperative. Black Card membership privileges are a value-add.
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October 2023 by TXWylde
This Planet Fitness is a little out of my way, but is open 24/7. I will drive down here when I do not want to fight folks for machines. This place always has customers working out. There are plenty of elliptical machines and treadmills for you to get in and get your cardio done. If it gets a little busy, you can forget trying to squeeze in and use dumbbells or Smith machines, as usually they are all claimed by folks who come to work out in groups. The last time I came in there was note at the front apologizing for them being short staffed. I did see one guy who took his shoes off and was walking around the gym floor in bare feet. I really wish they would have enforced the "gym attire" rule they have. I would also love it if they would enforce the "no cell phones on the gym floor". It gets distracting when you have some gym patron who is taking selfies and you are trying to get in, get your work out done and get out. This place is overall clean. I did see standing water in the shower areas. The dressing rooms were clean. I did not see any issues with the equipment. My own issue was some of the "Black Card" areas were closed off by a glass door. I am sure I could have asked to use the massage chairs, but finding someone behind the counter can be hit or miss.Overall, this place is much better than some of the other Planet Fitness' I have been to in Austin. There are a few minor tweaks they need to do, but overall a good experience.
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September 2023 by Jacki Smith
The staff is friendly. The trainer has been helpful in answering questions. The gym is clean. I have recommended PF to others and will continue to do so.
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August 2023 by Sean Montana
It was my first time at this location, was about to throw up when I went to take a shower from the horrible smells in the shower room. Still took a shower . Next day I woke up and was positive with Covid-. That was the dirtiest location I have ever step foot in and with no doubt that’s where I got Covid from.
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August 2023 by nicole “Nikki”
Machines have been having handle covers break or even seats that won’t go all way the way up anymore because the notches are broken. People use stuff incorrectly and unsafely but they don’t seem to care. They let people talk on their phones next to you when you’re working out. There’s also been a lot of creeps that are allowed back in and you have to ask staff to stand in the wway while you workout instead of making the person leave. I’ve been touched by a few men. They also over charged my friend 4 times and refused to do anything about it. I’ve also seen they let people cuss at the employees and other gym goers and they are continuously allowed to workout and hog machines.It’s severely decided since Zach stopped being manager
