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“The (5) stars isn’t for the post office which has grossly mishandled our address/zip code and pawned off on another post office leaving us with the task of updating our address with literally everything we have, Dl, bills, cars, schools and such. All of which has happened in the course of a week without notice. ?
The 5 stars is for Claudina a very understanding and caring postal worker who dug through a bin of reroute/return to sender items to pull my packages that were meant to be delivered and is now being rerouted to another PO to hand to me.”
“There is usually a line, but that's typical of most post offices. What's best about this place is the service. the staff are friendly, knowledgeable and try to get you in and out of there as quickly as they can.”
Post Offices
Post Offices
Post Offices
“This USPS store opens at 1293 FM306, New Braunfels, TX 78130, located inside a convenience store next to a Shell gas station. It serves both as a postal drop-off and pickup point, and as a part of the Shell Food Mart, allowing it to operate far beyond the typical hours of a traditional post office. Unlike regular USPS branches that usually close around 5 PM and shut their doors entirely on weekends, this location remains open every day from 8:00 AM to 8:00 PM, offering exceptional flexibility for customers who need access to postal services outside normal business hours.
The reason this USPS office can maintain such wide open hours is because it functions as a contract postal unit (CPU) — a partnership where a local business agrees to provide USPS services in exchange for a commission. This arrangement benefits both parties: the USPS can extend its reach and customer access without staffing and maintaining a separate facility, while the business sees increased foot traffic and convenience offerings for its patrons.
Customers who live nearby or are traveling through can mail packages, buy stamps, or drop off letters while filling up their tanks or grabbing a snack — a level of efficiency that’s especially helpful in suburban and rural areas like this part of New Braunfels.”