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November 2023 by Heather Beck
I would definitely recommend this place for all your Shipping needs..Dolores was very kind and helpful
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November 2023 by Andrew Zigler
I was shocked by the rudeness of the staff here. After parking outside the store, the clerk stopped what she was doing inside and came out to confront my family about parking there. There was no signage and nothing reserving the parking — there is not even a number to call for tow, which means they cannot tow — but she immediately threatened to tow us moments after getting out of the car. She couldn’t have even known if we were going to the store. This store is in a large shopping center with plenty of parking and other businesses, and nothing is reserved for businesses. But this employee felt entitled to harass us as patrons because she “had to park far away today”. Yes, that’s right, she was projecting her frustration at not being able to park her own car in one of those spot that morning. What an embarrassing way for a business owner to carry themselves. I would never use this business and hope you don’t either.
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November 2023 by Kathleen Posey
We collect our mail daily & have wonderful experiences with them, Doris & Delores are the best!!
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November 2023 by Christopher Sullivan
Very rude woman at the counter, interrupted our conversation to tell someone they couldn’t park there, and was extremely rude to the man outside, honestly I was in disbelief about it
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November 2023 by Nathan Stough
Their hours state they are open until 1 on Saturday. On 11/4/2023, I race to their location and get there at 12:29. I go to attempt to open the door and it’s locked, no one inside with lights on. I tap on the glass and read signs and everything is saying they are open until 1. I call them and no answer. Just frustrated because I wasted a trip. I’m sure it’s a good place but someone didn’t show up or left early.
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June 2023 by Tina Moore
Doris was super friendly. There are a lot of different services such as passport photos. Strongly suggest over UPS or the post office.
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June 2023 by Ian Sherman
I’ve done a lot of business with them but on my most recent trip to ship out a properly packaged guitar, the quote was 300 dollars for ups, FedEx, and Usps ground (all three being within a couple of dollars of each other) staying within the 48 states. I decided to go to a FedEx store instead and ended up paying 100 for ground shipping. That’s just too big of a difference to continue to support PostalAnnex in New Braunfels.
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May 2023 by The Chibi!
She is always kind when I need help, going above and beyond. I would definitely pop by again.
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October 2022 by Gabriella Thompson
Awesome experience! Family owned and operated ! Great attitudes ! Definitely will only be the place we send stuff from! Boy howdy.
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October 2022 by brandon fuller
Awesome place, only shipping place I've been where the employees were happy and smiling!
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May 2022 by john youmams
very friendly and always will to help you when you need something sent out
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July 2021 by Ken Hasty
Close @5:30?
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May 2021 by Felecia Helms
After coming to this location.. I won't be going to the regular post office anymore. As other reviews have stated, this is a family owned and operated business. They treat there customers better than most stores I have gone to, they go above and beyond and help make things super convenient and cost effective. I will continue to tell people to come to this store over the post office, every time.
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May 2021 by Lily T.
Just moved into the area and found this small business. Carl was very informative and nice. We really appreciated his help, will definitely be coming back for all our shipping and mailing needs!
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April 2021 by C B
Absolutely great family owned business. The owners are wonderful to deal with and will go above and beyond to help in any way possible. The only place I'll ship from now on.
