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June 2025 by Janye Travis
Great Bank very nice polite employees
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April 2025 by Leeanna Forney
Very unhelpful!
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February 2025 by Jennifer Leal
My card had a fraud charge on it. I called in and Mona helped me and let me know that I could go into the branch and get an instant new debit card. She cancelled my old one and when I walked into the Hwy 46 location (which I don't think I have ever had to go inside) she greeted me like she knew who I was and immediately helped me to get a new card. Unfortunately, I could not get that card activated so I returned that afternoon and Mona asked Mary to help me. Mary was equally helpful and even called me after 5pm on Friday to make sure that the card was activated. By far the best customer service I have received from any business in a very long time. Now I know why I have been with this bank for over 20 years. Thank you ladies.
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April 2024 by Michael Heinz
Fantastic Bank! Andy Powell is the best and the whole team is super friendly!
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November 2023 by Steve Bowlby
This has been our bank since 2007. Excellent service
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January 2023 by Billy Dwight Edens Jr.
Fast service.
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September 2022 by Jim Patton
We've had a great experience with Prosperity on our loan. All loan processes are, from the borrower's point of view, invasive & ridiculous. Amber has been terrific throughout.
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October 2021 by Melissa Bridges
Just went through the biggest loan headache ever with this bank. It was the worst loan process I have ever been through, and for the LEAST amount of money. 3 different people here could not figure out what type of loan it should be to start with, and kept changing their minds and restructuring the loan which took forever. It was a complete cluster from the start.I would never recommend them as lenders.
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October 2021 by Melissa KB
Just went through the biggest loan headache ever with this bank. It was the worst loan process I have ever been through, and for the LEAST amount of money. 3 different people here could not figure out what type of loan it should be to start with, and kept changing their minds and restructuring the loan which took forever. It was a complete cluster from the start. I would never recommend them as lenders.
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April 2021 by Randy Kerner
I am always amazed at the personal service provided at this location. I know I am a problem customer but they smile and are very polite on every visit
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January 2021 by Christine Garcia
My mom and I had a wonderful experience last week at this bank. Julie and Stephanie went above and beyond to deliver exceptional customer service!
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August 2019 by Ethan Blake (legolots)
Michael made things quick and easy, worked around my schedule and helped me take care of my business with prosperity. All in all, good service.
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June 2019 by Ethan Blake
Michael made things quick and easy, worked around my schedule and helped me take care of my business with prosperity. All in all, good service.
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April 2019 by Randy Kerner
I am very pleased with the service provided by this bank. The tellers are always very nice and cheerful even thou I bring them heavy loose change and dollar bills to count .
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April 2019 by Morgan Ford
I'm going to close my account here because the tellers are SO incredibly rude. Here's a little tip: You definitely need to choose another profession if interacting with customers on a daily basis annoys you.
