Sephora at Kohl's in New Braunfels is a welcoming beauty destination where individuality is celebrated. Customers can explore a wide range of products from up to 125 brands, including popular names like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury. While some shoppers have experienced stock shortages, the store's friendly and knowledgeable Beauty Advisors are ready to assist with product recommendations tailored to individual needs and budgets. Many reviews highlight the exceptional customer service, with employees like Olinka, Jamie, Michaela, Shaniaya, and Lily receiving praise for their helpfulness and upbeat personalities. Whether in-store or online, clients can expect a pleasant shopping experience. One customer appreciated the effort of an employee who helped them even while busy, while another shared how Lily provided assistance for a fragrance search, making the visit memorable. Although some items may be out of stock, the staff encourages customers to return or check online for availability. Overall, Sephora at Kohl's is committed to providing great service and a diverse beauty shopping experience.
Good selection. Testers always available. Just a bit pricey, but at least you know it's legit.
November 2024
Went buying makeup for the wife, and I was attended by Lily, she’s the best, very kind and patience, the best attitude, she went to search what I was looking for.
May 2024
Jamie and Michaela aka Mandy Moore,Were both super sweet and helpful... Great personality with excellent customer service, definitely will be back. It's hard to find such wonderful customer service these days withagreatsenseofhumor?. Two thumbs up ? for them both ??.Thank you both ?Sally A
