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January 2024 by Anita Crosley
Love it for my Amazon returns. People are friendly. And the most important thing everyone that works there have a smile and all my returns have been hassle free ???
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December 2023 by v. g.
Always polite courteous & great service
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December 2023 by Leroi Caslo
Nothing is perfect
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December 2023 by Larry Parnelle
I was in need of some advice and help shipping some packages.Did I ever come to the right place! Racquelle was not only great at her job but was very pleasant which made my experience one I'll never forget. You deserve 6 stars !! Thank you again for everything!
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December 2023 by Texas Ed
This UPS store is convenietly located near my home but more importantly is the Amazon return process that the store utilizes. It is usually very quick and painless. The personnel are friendly and helpful.
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December 2023 by Nhan Tran
I came to the store for a quick drop off, Quinton was quick to service me and helpful with a lot of my questions. He has potential of a team leader. The facility was clean as well.
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December 2023 by D B
I have been to alot of UPS stores and this is the only one that is picky about a box. They make you throw way yours just to buy one in store. Sketchy business practice
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October 2023 by Tim Smith
Great employees in great customer service. Fasted retrieving and sending packages
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October 2023 by Taylor
Don’t bring your returns here for shipping, they will find a way to deem your own packaging insufficient, so they can sell you their own packing material. UPS must be down bad.
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September 2023 by Yvonne Vega
I have been using this store for a while now. It’s always been 5/5 but we recently have had new ups employees serving us. I was a little hesitant only because the service from the original team I knew was sooooo good. Well I have had a little while to observe and am happy to say that I am IMPRESSED. We all know how important customer service is especially with our younger generation coming into the workforce. I was helped by Cheyenne, I had 15+ boxes that each needed addresses and labels created individually. She was very patient and kind when helping me, 12/10 ?? Because I was there for a good 15 minutes, I noticed that Quinton was very personable with each customer that came in and was genuinely happy to help each one. Caitlin was busy making sure everything was in working order and went above a customers request to help him. It was a VERY pleasant day at our local UPS store. If you’re considering stopping by this location, you should!
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August 2023 by William Diaz
Paid $80 for UPS next day air on 7/8 only to find out they don't deliver to PO Boxes. This location will charge you and verify the address but don't have the honesty to say "Sorry sir we can't send this package to that delivery address."
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August 2023 by abel rangel
I was out of town on Friday and searched the nearest location that offered notary and overnight services for some very important documents that were emailed to me at the last minute and this location fit the criteria. It was a little pricey but since I was out of town I didn't have time to shop around. Unfortunately here we are on Monday and my documents still have not been delivered. I was told the address was invalid but I never received a phone call and I was asked for a phone number when I was giving all my shipping information. USPS AND FEDEX have no problems delivering to the same address. Horrible experience.
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March 2023 by Ashli Dominguez
Go to the other UPS store across town. You are way better off there. This store tried to charge me $3 for a computer fee and then charge me the cost of printing the label. I didn’t mind paying the fee to print the label even through it was an Amazon Prime order but why would I pay a computer fee when I didn’t need the computer I literally could email it from the Amazon app. I have never had this problem at the other UPS store next to McAlister’s. I’ve had to email them to print a label before and I paid the printing fee not some d*** computer fee when I wasn’t even touching the computer. This place is laughable I’ll drive out of the way to stay away from this store.
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February 2023 by Rob Petruccello
I gotta say, I had to ship a ping pong table back to Amazon and I was dreading it because i didn’t have a box and I knew it was going to be a hassle. A younger kid came out and took measurements of my stuff and packed everything up for just charged me for the box. He had a great attitude, and made my day 10x easier.
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January 2023 by Tina P.
Raquelle and her team here are fantastic! Very helpful, responsive, and professional. They helped me ship a mini dirt bike today and made the process seem less. Thank you all
