-
March 2024 by Marilu M.
I love how this store is set up. They have so many frames all shapes and colors and Every time I come to this store, I receive great service!!! 10 out of 10 recommend!
-
March 2024 by Patricia G.
Great customer service Great frame selections Very clean optical facility...... for this alone is a great choice
-
February 2024 by sheila duke
I picked a frame yesterday and after I thought overnight, I decided I didn't want them. They were so professional and let me switch them out with no issue. I appreciate the change. The tech was very helpful picking another frame. Thank you.
-
February 2024 by Janet Picacio
Miss Patricia is amazing! She helped me pick out new frames, explained my insurance benefits and helped me order my contacts. This location has a huge selection of frames to choose from and I didn’t feel rushed at all through the process. Thanks for all your help Miss Patricia!
-
December 2023 by Rachel Rodriguez
Great place to get your glasses. They always help me pick out the best glasses at the best price.
-
December 2023 by Connie Hayes
Visionworks associate was very caring and knowledgeable about helping customers find the best glasses. And able to make sure you are happy with the fit and feel of the glasses chosen.
-
December 2023 by Liliana Tupaz
Great customer service friendly staff! Brandon provided my mother with great care. Office does need some background music!
-
November 2023 by Tonya Williams
Kia was extremely patient and provided exceptional service. She let me see every option I had available in order to maximize my insurance benefits. I never felt rushed or unheard at any time throughout my visit. Will definitely return to the Creekside New Braunfels location again. Thank you.
-
September 2023 by Jeremy Perry
Top notch! Only thing that would’ve made it better would be the buyers to add more brand name frames! Creekside Visionworks has the best staff hands down!
-
September 2023 by Johnnie Rosenauer
Long time customer with multiple glasses purchased for myself and family members. Manager Patricia is an exceptional customer service professional. She sets the standard for her Team. Dr. Johnnie Rosenauer
-
August 2023 by Aime Del Carmen-Muniz
This has been the worst product and service received paid 400.00 for a pair broke lest than 2mos went back Brandon said best he could do was re-order and wait, well it was not done no one knows what is going on and I now have to wait for them to reach out or I can call back they have too many people in the store to help me! Corporate won't answer left on hold, sent an email and no response...... Definitely DO NOT RECOMMEND..
-
July 2023 by Jim Fiore
Excellent service. Patricia and her team did an outstanding job ensuring that I found the right glasses for work and leisure. I highly recommend this location. I hope your experience is as good as mine.
-
July 2023 by Laurina
Customer service was AMAZING! Kia was exceptionally nice, kind and helpful. She even fixed my current pair of glasses so I wouldn't have to deal with the prob I had going on with them while waiting for my new glasses to arrive. She had a big smile on her face and was easy to laugh all the while being very professional.I interacted with another female employee (didn't catch her name) that was also very nice and helpful.The atmosphere was very pleasant. Everything appeared to be clean and organized.I've done business with 3 other Visionworks stores (In Georgia and Texas) and the New Braunfels store experience was the best!THANK YOU!
-
July 2023 by Debbie
Lousy service! Bought my glasses there, scratch resistant coating, blue light blocking material, the who shebang. The initial girl I dealt with was fine. Had my glasses 2 months and the lens fell out. Took them back and was "helped" by a girl who acted like she couldn't care less. I asked what if this happens again in 2 months - just bring them back was the constant answer. Nope, if I have to bring them back again you will be replacing them completely. As for the scratch coating - paid for it - didn't get it - the lens she reinstalled now has a scratch on it! Also doubt that they added the blue light blocking material. Would not purchase glasses here again.
-
July 2023 by Dolores Duffey
The New Braunfels store was amazing. Kia helped me choose the perfect stylish frames, saved me money on my purchase and got me taken care of in about 30 minutes!
