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August 2023 by tonya Moore
They have a new track for the automatic car wash so multiple cars at once..
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August 2023 by Patricia Caddell
Employees were very very helpful and polite. Great wash job.
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August 2023 by Paula Henken
Does the job and staff nice!
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July 2023 by Patricio Daniel Alvarez
We had a membership when we lived in Lakeway and used it while visiting in New Braunfels. There is not one close to us in Dripping Springs. We will miss the convenience.
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July 2023 by Danny Wright
Once they updated their wash bay it became useless to drive thru. The back of our van wasn't even touched by the new cleaning system. As soon as I can figure out how to cancel my monthly payment I will.
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June 2023 by Coby Milne
DO NOT USE THIS COMPANY, THEY WILL SCRATCH AND DENT YOUR VEHICLE!!!!!Bought a membership and got my truck washed, pulled around to vacuum area only to find DEEP scratches and a few dents on both sides of my new truck. DO NOT GO TO THIS LOCATION IF YOU VALUE YOUR VEHICLES PAINT AND STRAIGHT PANELS. If I could give 0 stars I would. Horrible experience on a truck I’ve had for 3 weeks.
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June 2023 by Keeley Morrow
Went through the car wash quick today to get salt water from the beach off my car and the wash tore off my car's emblem! Extremely disappointed and annoyed right now!
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June 2023 by Ryan Klebba
Seem to be broken a lot. They took away the Windex and air freshener. Just doesn't seem to be a good value for the money anymore. Moved our unlimited car wash package down the road to Big League
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April 2023 by Angel V.
great! I have 100k$ truck I just bought and no time to wash but water shed makes it so easy I was skeptical about damages but one yr later and wash it weekly and zero complaints. No no idea how the other review even got that damage but I assure you it's not from the wash looks like they hit a curb
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March 2023 by Josh B.
Slowest tunnel Carwash I've ever been to. Only one car through at a time. Took forever waiting in line.
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March 2023 by Scott H.
Cancelled membership today. Defective equipment for months now. And they have a line system that allows other vehicles to cut in front of you. The other location in town is fine. Steer clear of this one.
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February 2023 by Victor O.
Bent the running board on my Highlander. Last 3 times I've been there they have either not worked at all or stalled, trapping me in the line. I'm canceling my monthly membership.
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February 2023 by Claudia Gonzalez
Currently have membership but very disappointed with their services. This one in particular I’ve brought my vehicle twice and twice it has been a long and frustrating experience ! First time while waiting in line for almost 20 mins, almost my turn their system stopped working completely and we had no choice but to go thru the conveyor and left with a dirty car. The second time was just this past week, Wed to be exact and again waiting in line for almost 25 mins! To top it off they were allowing one vehicle at a time and had a banner on the back area thanking us for our patience new conveyor coming soon. How about putting that banner where it can be seen before we even go into your carwash & make us waste so much time!? Wash didn’t even do justice to my suv and left it all spotty and I had to finish the job at home! Too many issues here lately, rather go to the other one which is far better !
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February 2023 by Shawn Peters
The track has been broken 2 out of the last 4 times I've gone. When it is working, the wash doesn't even come close to cleaning the entire car. I purchased the next to lowest level (basic wash + wheel cleaning) and the higher end ceramic wax wash. They both leave tons of areas untouched. It's not that it doesn't wash it as good in some areas but that it doesn't even touch it. The included picture is showing all the areas that look exactly like it did prior to the wash. This place isn't worth it in the least.
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February 2023 by David Manes
I do believe this was the worst car wash I have ever gone through.My car was very dusty. I decided to finally give it a bath and was in the NB area. I seen this place and it was busy so I figured it must be good.After paying $20 for the premium wash and waiting 30 minutes in line, my turn was up. I went through and thought "nice.. my car will be clean".I went the vacuums, which did not have a lot of suction, and got out of my car. I noticed that there was still dust/smudging all over my vehicle. So needless to say, the wash was horrible. I guess I just gotta wash at home to get decent results.Major waste for $20.
