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May 2024 by m “2” anonymous
My wife bought me a new Motorola G play 23 last November for Christmas it has been one nightmare after another With technical issues. Trying to connect to Bluetooth is a nightmare. Apps don't work you have to reset the time on your own everyday. One thing after another with this phone. I strongly urge people not to buy this phone I've been with Metro buy T-Mobile for 10 years I'm thinking about switching to boost Mobile
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May 2024 by Greatest Ever
Racist MetroPCS employees made me move my car because they couldn't drive their car through the parking lot even though they have a whole section blocked off and unused, not even worth coming to this store. Rather go to conroe to pay my phone bill.
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March 2024 by Ivan Belen
The worst experience ever!!! What ever you do take your money elsewhere!!! If I could give it negative stars I would. They sold me two bad Samsung A-15 phones (they freeze and are glitchy to the point they were useless) with new lines and didn’t want to honor an exchange and when I tried to return the bad phones in less than a week they wanted to charge restocking fees. I had already called Metro Customer Service and they told me there were not gonna be any restocking fees involved. I was ok with service and activation fees of course. They still wanted to charge the restocking fees and the young man said that there was no manager at the store and had a very bad attitude. He expressed that it didn’t matter anything I said and repeated they were gonna charge the restocking fees. The phones did not work properly! I forgot to mention I had visited the store the night before closing and said it was late and there was no manager so I had to come back the next day to this. They are just cheap and are giving me a hard time to honor the refund.
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November 2023 by Rose Brown
Service is fast, someone had an attitude when I couldn't use my phone. She didn't put the sim card in it so.... another person put one in and the phone worked.
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September 2023 by Maritza Mar Flores
Nice very central place.
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September 2023 by edgar Alan Poe'
Good treatment to people in the cell company
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September 2023 by Sonny Anderson
Customer service lacks.
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September 2023 by ariel
I would give it zero stars, stay away from this store and look for another one. There are two girls with a bad mood who only smile when they want to offer you their filthy tablets. It must be that they want to reach the goal. Otherwise, they have a long face and it seems like they feel like they are doing you a favor. and they were not being paid lousily, I went to the store on Nov 22, 2022
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August 2023 by Travis West
People are great customer service
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July 2023 by Bill Eckler
Not as bad as boost Mobile next door but they're just rude
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April 2023 by Thomas May
Great place are always friendly
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March 2023 by Crystal Isbell
This is a great place, the ladies there were really nice and helped me stay connected with customer service for about 30 or 40 minutes to resolve my problem. They even negotiated for me to help lower my bill and get a free line! Go ladies yall rock!
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December 2022 by Tonja Sherburne
Sometimes they're not very helpful at all
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September 2022 by I'm tired
Great place! Excellent service. Joana was super nice!
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September 2022 by Carlos Magaña
I'll give you advice! Stay away from this store! Otherwise you'll regret it!...
