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November 2023 by Matthew Guzman
The staff here at this location is just amazing! They've always gone above to provide help.
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September 2023 by Hookie Batiste
On August the 10th my wife and I went into the Valley Ranch to add her on to my checking account and to open a joint savings account we were denied both services. First they refuse to accept my check saying that I didn't have matching funds in my checking account the check was for $13,000 I wanted to put $3,000 into the checking and 10,000 to open a savings. Secondly they would not let me add my wife on to the checking account because they claimed she had to have a current United States ID but the law clearly states all she needs is two forms of ID that are current from German. So today I go in to close out my savings account and the young lady Leticia Tamayo still has her job after she so clearly discriminated against me and my wife for being an interracial couple. The reason I say this because all the services that she denied us, the regions Bank off of beltway 8east let me open a savings and add my wife on the account if that is not racism at its finest I don't know what is. And the manager Will he was smug about the whole thing like he really didn't care so be aware of regions Banks my friends they have a lot of discrimination lawsuits in the weeds out west in California.
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September 2023 by Diana Matt
Wouldn't advice anybody to do business over there. Employee (Leticia Tamayo) is very racist.On the 10th of August me and my husband (we are an interacial couple) went to that location to add me onto the account of my husband. Lezicia refused to take my ID and wouldn't add me onto my husbands account, cause I'm married to a black man. But not only that, my husband was trying to deposit a check ($ 13.0000) into his account, and she refused to deposit the check as well, cause he is married to a white woman. This was so humiliating and made us feel very uncomfortable. There are no words for, how she treated us.
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July 2023 by Linda Mckamie
This location is great all or very pleasant and friendly
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January 2023 by One FotoPhotography
Called for a little Zelle question and they where able to assist with small question ?!! Kind staff!
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March 2022 by Logan Hicks
I opened a account with Regions today, Casey was very informative and helpful! I've banked with several banks before but so far Regions Bank has made the best first impression.
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March 2022 by Melissa Bowen
Amazing customer service. Nice location. Clean. Fast and friendly.
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February 2022 by Serious Buyer
The bank manager at the valey ranch branch is very rude. We are haveing problems paying our house payment and barely scraping the house payment together. The money is in the bank and she wouldn't havethe house payment paid. We are on our last chance of losing the house.And I do know the money should have been there earlier.
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October 2021 by Mel B
Amazing customer service. Nice location. Clean. Fast and friendly.
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March 2021 by Tidbit Baits
Customer service sucks
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March 2021 by sonam lama
This Region bank is the best.. Best customer service ever and they are pet friendly not that they allowed animals inside the bank just that my dog never miss a treat..
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March 2021 by J Ham
Love the location! Excellent customer service! I recommend it to anyone!
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March 2021 by Martiny Vazquez
They are very friendly..love it
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March 2021 by Chris P
THE WORST CUSTOMER SERVICE IN HISTORY