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April 2024 by Carol Alfaro
If I could rate them lower than one star I would. If they don’t have a prescription in stock they don’t try to help out in any way.
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March 2024 by Camden Murrell
If I could give 0 stars I would!! Every time I use this pharmacy they never fill it until I finally have to go off on them! They always have an excuse but then when I speak my mind they all of a sudden find it. Ridiculous!!
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March 2024 by SHARON Mecha
The woman who helped me was very rude and had a attitude. They definitely don't know how to treat clients.
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February 2024 by Yoannett Torres
Horrible service! Pharmacy ladies have a terrible attitude. Incompetent staff. Had an appointment at 9:45 a whole hour later they still can’t attend me and proceeded to say 20 more minutes… the 20 minutes passed and nothing still.
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January 2024 by Ashley Shore
Don't waste your time trying to go here. They are way too busy, do not care about the customer at all and give out false information that made me go on a wild goose chase just to try to get my medication.
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November 2023 by Destiny McGoldrick
Ridiculous. Hours are until 10 pm. Sit in line for an hour just to get up to the window and it’s closed. How is this place even running with a staff like this?? No signs saying they are closed. Nothing.
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October 2023 by Katie Morgan
Horrible pharmacy. My son is sick and had 2 prescriptions sent over yesterday. Had to call twice to get anyone on the phone when I did finally get someone on the phone she decided it would take her 20 minutes to fill the prescription. Drove down to pick them up and of course they’re not ready yet 30 minutes later… the girl at the window didn’t even have the right birthday down for insurance. just a mess.
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October 2023 by Felicia West
Horrible customer service from staff to management prescriptions are always delayed always have to transfer to another pharmacy when they’re not transfer to another pharmacy the people working the counter, always have attitude when asked to speak to management to address the issue management has attitude all around the worst Walgreens pharmacy I’ve ever dealt with and I am not they type to complain about stuff at all.
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September 2023 by Susan G.
The pharmacy at this location is the ABSOLUTE WORST!!! I'd give ZERO stars if I could!! Called them this morning to confirm they had my prescription ready for pickup and they said yes. Came to pick it up and they told me they don't have it filled and can't tell me when they could have it ready because they have "200" prescriptions in their queue to fill!! NEVER had such HORRIBLE experience with a pharmacy! HIGHLY DO NOT RECOMMEND!!! Called Porter Walgreens and it'll be ready in 15 mins! Thankful they're not all as bad as this location!!
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September 2023 by Craig S.
Sucks azz no need to explain, customer service is terrible no updates j use a bunch of nervous workers who betch moan about how backed up they are on orders. Fire the whole staff and replace with new mandame.
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September 2023 by Esteban
If I could give them zero starts I would! This Walgreens is terrible I waited over 1 hour and they couldn’t find me on the system. I walk out and receive a call they found me on the system dont come here!
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August 2023 by Nahid Saremi
We went to pick up our prescription at 8.35pm and the doctor called them 8.28pm when we went to this New Caney walgreen she told your order isn’t in system .And we went to pick up our prescriptions in the morning we’re missing one medication of my husband and two of mine and they didn’t tell us and the pharmacist didn’t come out to explain about the medications .We’ll never never go to this pharmacy.we called the doctor tell them what’s happened the doctor did tell us that they sent in the order for all four prescriptions for the both of us so they don’t know why we weren’t given all four. We told the doctor that we wanted our prescriptions changed to the Walmart pharmacy across the street because the service there is much better.
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August 2023 by Melanie Gonzalez
I wish I could give zero stars waited a whole hour in the drive thru just for them to close as soon as its my turn I would definitely recommend to use another pharmacy this one is no use. They have no staff and are slow to get to you its just unbelievable.
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June 2023 by Bob M.
Worst Pharmacy ever. They will close hours early without any warning. I had problem with my script and took me several calls and over an hour to talk to pharmacy. I asked why do they put you on hold and after 20 + minutes they just disconnect the phone. She says the phone system does that, no it doesn't. Employees are told by management to just let people stay on hold and if they continue to hold just disconnect the phone. Horrible!
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June 2023 by Derrick Gautreau
If I could give 0 stars, I would. The incompetence and lack of customer service is bar none. They go out of their way to make it harder on you to get a prescription. I fought with them for 2 months to get a prescription filled. Ended up quitting that fight and had my prescription sent to HEB right down the road and they had it filled in an hour. Don’t try to call Walgreens either. You will be on hold for close to an hour.