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January 2024 by Blake Hairston
Kylie was an amazing help.! Been coming here for almost 3 years now and never had any issues. Highly Recommended.!!
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December 2023 by Aadrian Black
Unfortunately I can’t remember the Gentleman’s name who was assisting me today. However, he was there from start to finish. Super personable, super nice. I’d honestly drive across town to rent here simply because of the customer service I experienced.If you’re really picky about night time lighting, that is something to be aware of, but I felt just fine.
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December 2023 by Caroline Gleb
Cody was very helpful in getting me setup with a unit! The whole process was quick and easy. I am a little disappointed when I realized that the gate that you have to have a code to get past, someone can walk right around it. Not as secure as I’d like but that’s on me for not noticing it. Almost all the exterior lights on the buildings are out right now which is also not ideal. When I called to let them know they said they were working on it. I hope they get it fixed soon!
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December 2023 by Chas Rice
What can I say, never thought I'd have such a positive experience to be posting a review for a storage facility, negative? sure, I've had plenty of those from rude employees to difficulties accessing my unit do to issues at the facility and multiple instances where my business was treated as an inconvenience and I was expecting much of the same and couldn't have been more wrong. From my very first phone call Cody helped me and worked with me to get a unit quickly and easily and needed one fast to the face to face where he and Gus were just the best making a bad personal situation seem not so bad anymore and then again when I found Gus' intuition to be correct in that I might need a bigger unit and they were both very understanding when I moved to a larger unit directly across from the one I had just rented and again was surprised at how easy and accommodating they were. My past experiences have been such that a transfer gets so convoluted that it would be simpler to just move to another facility and again, these guys are awesome and so much so that I find myself just having friendly conversations with them but it's too easy as I set aside far more time than is needed, I just can't say enough how quick and easy they make it which reminds me...........Can you guys put in a clubhouse for us to hangout in, watch some games or listen to music in? maybe have an open mic night or buffet at lunch, that's the only thing lacking as far as I can tell and don't be surprised to find me renting an empty unit long after one is needed just to come to and experience common courtesy and friendliness that is missing in the world today. So if you're hesitant about renting a storage unit, I sympathize but rest assured, this is the right place and you won't be sorry.Charles H. Rice IV
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November 2023 by Gwendolyn Carter
I’m going to blame the nearly 100% rent increase on inflation. It was $19 (+$11 insurance so $30 total) a year ago and my next bill is $46. The customer service at this location is amazing though. Gus is attentive to and understanding of customers. I really appreciate the level of service that is provided every time I call or come up here. I might be able to find a better price somewhere else but right now it wouldn’t be worth losing the service of Gus and his team.
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November 2023 by Carmen Mireles
I have been with Extra Space since June so far my experience has been a pleasant one. There is always a person to speak with if not leave a message and they actually call you back. My issues are resolved immediately. I would recommend them to everyone always.
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November 2023 by Rafiul Islam
I was very happy to find this place. It is just the right price at $18/month for 6x12. There is also 4x12 available for $12. It is clean. Also, Gus and Cody seems genuinely helpful and willing to help.The website should mention the $29 activation fee for any unit more prominently.
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November 2023 by Jody Moore
We were surprised at how clean and well put together this unit we rented is. Easy access and plenty of room. We are moving our items from another unit at another place to this one. It is much cleaner, safer, and easier to get to. Glad we found them.
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November 2023 by Aaron Thompson
I've had a great experience so far with Extra Space Storage. Gus took care of me right away and gave me a great deal on the space. Would recommend to anyone!
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November 2023 by lion vision
This is a great storage unit! Managed by a Great Person, Gus is amazing! He’s knows his stuff, he’s organized, he friendly, he gets the job done. I’m glad I chose this place, seriously. Even the fact that I’m taking time to write a GOOD review at that, says a lot. I would recommend 10/10
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November 2023 by Jessie Stripes
Gus and his colleague were a great help this weekend. They were friendly and helpful when I had an issue getting into my unit. Amazing customer service.
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September 2023 by Megan Brown
I have had a unit here for a year or so and I have had zero problems with this company! everyone in the office is very friendly and helpful, they’re always answering the phone if I have any questions! the move out was very simple and easy I have never dealt with a more simple company! I would definitely recommend
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September 2023 by Carissa Dorsett
Super Friendly And Very Helpful. 5 Out Of 5 Stars. The Two Men Were So Nice To Us. They Helped Load Our Truck And Even Took Me And My Daughter To The Store To Get Some Gas. Would Definitely Recommend.!!!
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August 2023 by Dennis & Shawna Stiles
We left the orange storage over a year ago in frustration. Best choice ever! Especially the last few months with the new manager. He has such attention to detail. Every question always handled promptly! Most of all we can always seem to get ahold of him when we need something!
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August 2023 by Jini Dunham
The guys made me feel like a superstar when I was there. Jacob took such wonderful care of me helping me pick out the proper size building for my automan collection. I will definitely tell all my friends and neighbors to go by and see you guys!