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May 2022 by Marjam Ka
I wish I could give less than 1 star. I had the most aweful experience at this facility. My husband and I were looking for loan options to finance an RV we were buying in TX. I have heard that Bank of the West is big on financing RVs so we decided to apply with them. I am a travel RN and my husband is a biomedical engineer, we have excellent credit history and great income. However, once the loan lady heard that our reaidence is in GA, her demeanor went to hostile. In a rude voice she said, "We r going to end this conversation right now." I felt like a stray cat being shown the door. Her behavior and tone of voice were completely uncalled for.Anyway. On a good note Chase bank directed us to Eastman Credit Union, where we had an amazing experience. Ulanda helped us get around the residency requirement, we financed our RV with them, opened a joint savings account and are going to use them to refinance our cars. If you need GREAT customer service and want to bank with people that get it done - avoid this place and go to Eastman Credit Union. They are amazing.
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June 2021 by Christy Horne
I cannot say enough good things about the Bank of the West team - especially Adam Ward and Charles Comer. As a small business owner, they were incredible in helping us to obtain our PPP loans. They were able to do what other big box banks could not do. The customer service is second to none. I will be a customer for life!
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May 2021 by Katie Cooper
Such helpful staff and so so friendly! My husband and I are happy to bank here!
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April 2021 by Pearl D.
been a customer of the bankofthewest many years
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June 2020 by Cale Bessent
I support this local bank with my business because I know the local banks fund local businesses through lending. Bank of the West is one of those banks where you can call the branch or corporate office and talk to normal people like you and me. You get to know people by name. They take care of you like neighbors. I enjoy banking here.
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March 2018 by Chad Bradford
Good people doing things right.
