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March 2024 by crystal swanson
The customer service was highly lacking, lady was rude towards my kids and gave an instant eye-roll as we walked in as if we were putting her out and she had more work to do. She just seemed miserable our whole stay, made for an uncomfortable experience.
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March 2024 by Jaqueline Oliva
The staff has been rude both times we have been there in a one-week span. The manager tried to close early by 30 minutes and didn’t verify our uv code with light when leaving. I was very upset and definitely ruined my experience.
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February 2024 by Meghan Rivera
We enjoyed celebrating my boys birthday! It was on a Sunday morning, it was quiet, and the service was wonderful. The manager was our host, and she did a fantastic job helping me out. The facility was very clean. We appreciated that all the games were working! The staff did a fantastic job making my boys special day so much fun.
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February 2024 by Frank Escovedo
We went with my Grandsons and they really enjoyed the place. It was clean and the employees were nice . We would go back with the Grand kids. ?
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January 2024 by Winifred Abidja
Came here and the 2 ladies helping originally were nice. Not every professional, leaning against the counter like they were on break, while I was talking to them. But they helped me decide what I needed to do. The lady that rang me up, rang me up for a 30 minute play card, even thou I specifically asked for an hour. I told them we were spending an hour there and asked for an hour play card. I didn't realize this until it timed out 30 minutes later. When I go back to the counter, the other lady who heard the whole conversation insists I pay for another 30 minutes. I told her I'd pay the difference between the two (which was $12) but I was not going to pay the $23 she was suggesting. Telling her had she not heard me ask for the hour, or if I asked for 30 minutes, I would understand. But after the food and card I already paid nearly $50. And now they're suggesting I pay $12 more than I would have because THEY screwed up. I asked for a manager, to be told this person who's too lazy to hold herself up without the counter, was. I knew she was lying about being a manager as she said it. Finally got the manager, to be made to feel like I was trying to get something for free. I told them, charge me for the $12. I expected that. But I refuse to get less than I asked for, or to pay more than I should for it. I'm surprised this place is still in business after reading the other reviews as well. This seems to be the way this place operates. And I'm a childhood fan. Just haven't had children to bring here till now. But I will not return
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January 2024 by alicia holmes
This is literally my FAVORITE location. The staff is so friendly and helpful.
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November 2023 by Kimberly Moore
Kitchen staff had his pants hanging low so that his underwear was showing. Outside of work, I don't care how one dresses, but in certain environments; I should not have to see your underwear.
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November 2023 by Stephen Brüno
This is the Chuck E Cheese location I’ve been going to since I was a little boy. Now my daughters get to enjoy it. I do miss using the tokens not gonna lie..
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November 2023 by Rodney Spann
Great place to take your children or grandchildren.
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November 2023 by Yalimar Mariana Colina Raven
A nice place to
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October 2023 by Stephanie Fuentes family (Dorothy)
Horrible customer service employees were only talking and joking around it took about 1 hour to get 1 pizza wow and when i ask i got an attitude from the manager and she said rude things just because i ask why it was taking so long.Definitely not coming back to this place .Nope
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October 2023 by Alisa Harner
I am a grandma and have spent many birthdays at Chuck E Cheese over the years! We went to my grandson's party Saturday, and I have to say..it was AMAZING! Clean facility, not crowded, games worked and the food was good. The staff did a fantastic job and Chuck E was on point! He was so interactive with the kids!!! Thank you! Jaxon loved his party and the other grandkids had a blast! Keep up the good work!
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September 2023 by Stephanie Munoz
Loved this place sooo much
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September 2023 by Shantai Isom
Had a great time. My only complaint would be for them to serve the birthday kid first not last.
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September 2023 by Brad N.
Had a blast with daughter and our grandkids for an early lunch and mega playtime. Super fun! Loved the photo booth a lot, getting family poses on a high quality Polaroid type output, with framed decor. Lots of entertaining game for young to old "kids" (grandparents "kids"). The pizza was quite good . Have to do this again soon. Helpful service. And an appearance from the head mouse too!
