CVS Pharmacy in North Richland Hills is dedicated to providing a reliable and convenient shopping experience for pharmacy, health, and wellness needs. The store is open seven days a week, offering services like prescription refills, vaccinations, and personal care items. Customers appreciate the weekly deals and the opportunity to join ExtraCare for personalized offers. The CVS at 6320 Rufe Snow Drive is particularly noted for its excellent service and friendly staff, creating a welcoming atmosphere reminiscent of a small-town shop. The managers and pharmacists are described as kind and helpful, contributing to a positive shopping experience. Many reviews highlight the staff's patience and dedication, with evening staff receiving specific praise for their support. Customers feel valued, with one noting the staff's commitment to helping them start their day right. However, some feedback suggests issues with staffing levels, particularly at the checkout, where self-service is often required. Overall, CVS in North Richland Hills is recognized for its customer-focused service and efforts to make shopping easier, despite some operational challenges.
The fact that when you call it is all automated but can’t answer questions about a specific medication is dangerous. The staff here is not friendly either. Needs some work for sure!
October 2025
Rude customer service , thank you for the way you talked and being busy on the phone too
December 2024
The manager, Linda L., exhibits unprofessional behavior, often creating fictitious store policies and showing disrespect to customers by rolling her eyes. With that attitude, she is not fit for a managerial role.
