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March 2024 by MG
I had a good experience at H&R block . Chandler Jordan was very professional and explained everything to me . I will definitely go back!!
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May 2023 by Daniel P.
Unfortunately, there is no rating below 1 star or I would give it. Absolutely abysmal customer service. Bait and switch. Selected $85 online taxes option where a tax pro advises on docs you upload. They never assigned an agent to me. Before tax day I spent 2.5 hour on call with customer service, 6 different people. No one knew how to get my account assigned. The last person told me I had to go into the office and made me an appointment. After taxes done I get a bill for over $500. I complained to customer service. Office manager Karye Burton refused to refund me the difference. I could have paid far more competent accounts less to get them filed. I'm outraged that no guidance was given to me up front so I knew the bill ahead of time. Stay away from this company. Essentially a bunch of clerks filling out the software for you. Go to a professional CPA and beware of this sham organization.
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April 2023 by Monte Williams
Very professional and pleasant experience.
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February 2023 by Booking Eli
Top tier excellence!
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April 2022 by Gail Bright
Appointment time availability & friendly & courteous staff.
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July 2021 by Lianna McCord
Suzanne was great! She explained everything and was very thorough. I felt that she actually took the time to help me get all the deductions I didn't even know were available.
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June 2021 by Carole M
Very good service every time I go to an H&R Block representative
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May 2021 by Chris Brabandt
Your company does a good job
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May 2021 by jerry mckinney
Only company I trust.
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May 2021 by Justin Wisniski
Very wonderful tax professional! She was awesome and very helpful!
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April 2021 by don scoppa
Suzanne money did a fantastic job for my wife and me we have always mailed our tax return into the IRS until last year we wanted to Efile it and we were taken care of promptly and professionally I'm a customer for life thank you H And R Block
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April 2021 by kory layton
The person that helped me was very respectful.
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April 2021 by Bobbysaun
Great service
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March 2021 by keith Jarrell
Have had really great service the last few years.
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March 2021 by Eddie Carroll
Mr. Smith took his time to work with us and did great work
