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February 2024 by Tony Coronado
Love me some Kohl's for finding deals, product variety, discounts and a great rewards /Kohl's Cash program.
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January 2024 by Debbie Houchins
Raven was wonderful, very helpful and pleasant to work with.
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January 2024 by Shirley Ball
Prices were great. Associates were very friendly and helpful.
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January 2024 by Yvonne
Love the convenience of having an Amazon return center at Kohl’s!
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January 2024 by Thomas Wells
Awesome customer service!!!
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January 2024 by B H
great store. friendly staff.
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December 2023 by Jared Jorgensen
I order a product online seconds later they took the money and half hr later they canceled the order and 3 days later I'm still waiting for the refund and yall said it depends on my bank how's that my fault yall cancel way to soon so to me I shouldn't have to wait for my money back now 3 days and counting never again
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December 2023 by Chavonne Lilly
Well. I was happy until I put my item on a rack to enter the ladies room and when I came out it was gone. Not sure why a customer would want a bra but it was gone. Mgr tried to find but to no avail. Come on!
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December 2023 by Jim Kahler
We have shopped for Salvation Army Angel Tree Angels at this Kohl's every Black Friday for the last 15 years. The staff is accommodating and helps us with getting this accomplished.I am part of a regional lender's group (NTAGGL) and we collect donations from our members, friends and associates. With the funds we collect, we shop for about 65 Angels every year.Kohl's has been wonderful to us and we will continue to shop at Kohl's as long as they will have us. :)
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December 2023 by Kenneth Price
The cashier was very polite. Help me save some money by getting a Kohl's credit card.
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December 2023 by Amber Reed
Love the service I received warm and welcoming. Thank you and God bless you all. I love you all
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November 2023 by Jasmine J.
I don't usually shop at this Kohl's, but I ordered to pick up here since this was the next nearest place to me that had a necklace I wanted. Staff were kind and helped me; however, I was puzzled when I was told self pick-up was wayyy in the back corner where Amazon drop off is even though online pick up is at the front. That's fine, I mean every Kohl's does things their own way, cool. It's a bit weird Lol but cool. What makes me upset is that they package and give me an item I purchased online that was already discolored on one side of the necklace chain. Unfortunately, I noticed once I got home & to have to drive all the way back there for that just wasn't worth it. But this is BASICS people - your customers trust you to give them quality products, especially ones they buy online that they can't see in person. So for y'all to give them something discolored is unacceptable. I'm not sure if it's just so they can sell it out or lack of proper quality checks, but either way, I'll definitely think twice before ordering from this location again and stick to the Kohl's at Keller. 1 star is only for the friendly staff, but it's honestly not worth coming here if customers get crappy items. So sad...please do better...
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November 2023 by Yousef Nobani
They try to charge extra, they promote the shoes as 44$ but when I went to buy it they charged 70$, even the box says 44$ , the cashier says wrong box, so I told her bring me the Wright box she said we can’t find it, this shoes come without boxes
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November 2023 by Andrea Todd
Here's the thing. I'm starting to understand that the reason Kohl's as an organization is struggling is because it seems to have embraced its slow, downward spiral. I haven't lost all faith in the brand, though, which is why I was willing to go out of my way to visit a store further from my home. What I gained in cleanliness (bright, clean try-on rooms!) I gave up in variety and volume. Where the South Arlington store is bursting at the seams with clothes and brands and plenty of sizing options, the North Richland Hills store was completely frustrating in its lack of options. The lesson I learned, which is a good one, is that I can still find something in a pinch at the S. Arlington store if I'm willing to put up with dust and clutter, whereas I am risking a wasted trip if I go to the NRH store.
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November 2023 by Wendye VanHousen
I love the North Richland Hills Kohl's , their Customer Service is exceptional and had some great Sales and made it very easy to return shoesPeni is Amazing!
