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February 2024 by Armando Gomez
I waited an hour and still did not get my pizza terrible customer service,associates did not communicate the wait time.Very
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January 2024 by Nicole Ortiz
The staff is the worst, I asked how much was left for my order since they had told me 20 minutes and I had been waiting for 40 minutes and the people who were working there responded very beaten and rudely, I had to ask for my refund and I spoke with the manager reporting to his worker and he answered me the same way. They had 2 more people telling them to wait, the whole time they were talking to each other. They gave me a bad day. I hope they do something about this.
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January 2024 by Nadine Grubbs
Location Blvd 26 and Glenview. North Richland Hills.I ordered the lunch combo. I too one bite of the pizza and bit into way undercooked dough. After further inspection, the bottom is the pizza was cooked, cheese was cooked but the layer right under the cheese, so top layer of was way uncooked throughout the pizza. I threw it out. Yes I could have cooked it also had weird taste so I threw it out.Tried to call the main number to inform the manager. I was not looking for a refund or to be a Karen. Thought it would none to let them know that they needed to let their pizzas stay on longer or slow down the conveyor belt allowing the pizza to cook throughout. I worked for the company for a year quite awhile back as a manager and as a manager I wouldn’t have wanted to know if there was an issue so I could have a change to fix he.So back to my call. I was transferred to the order line then transferred to the store. After waiting for someone to pick up, which no one did, the phone cycles be back to ordering. This happened 3 times and no manager and no in store person picked up. I decided obviously I am not going to get a live person.. surprise.So I came here to give a review. Didn’t want to go this route but management needs to be made aware of the issue of selling pizza with partial way undercooked dough. Not only can this affect customers but can also affect staff bcz they will lose business and staffing hours cut.
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January 2024 by Timmy S
NEVER AGAIN, 2ND SHOT FAILED(1-5-24)My pizza was medium rare, I ordered well done, not good for pizza. I didn't realize until I had finished a slice. Jokes aside the dough was uncooked in the middle and I feel sick now, like gooey wet dough.I was so hungry I just ate, and now I feel sick. It took over an hour to even get my food, and I ordered online, I tried ordering at the counter but they were slammed ( the hour before)I gave this place one more shot after my girlfriend got extremely sick eating here years ago ( she was hospitalized, and I should of listened to her before ordering )Never eating here again, I just wasted 20$, do better. Jesus Mary and Joseph be with whoever eats here, because you might turn religious after. ( death joke )(Oldest review 2019)Closed, doors locked 20 min before shown time. I just wanted some cheese bread man.
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December 2023 by Martha Becerra
Worse service, not only that, the oven was backed up and the pizza nearly burnt. On top of that, I got the wrong pizza and they forgot my extra sauce that I paid for. I’d rather take my business somewhere else.
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December 2023 by Cowboy poetjs Sutton
Won't be back until calzone is back, it's when you find something good they take it away.
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December 2023 by Melinda Lopez
I had two separate orders and when the pizza for my first order was ready they left it sitting out for 8 minutes approximately didn't even bother to put it into the hot box until my other order was ready so my pizza is not going to be hot when I get home. And when I was asking the one girl why they didn't bother to put it into the hot box and when it was ready she's like oh we were waiting for the rest of your order to get ready and I was like but I had two separate orders so I would have put it in the hot box so it wasn't sitting out and then she got really rude with me was like oh do you want to come back here and do my job.
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December 2023 by Don Gene
The manger was rude couldn’t keep orders in line he smelt of alcohol
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December 2023 by Daslynnter
Service is slower than ever, dont let customers sit inside anymore, close earlier. why exactly am i paying 2 more dollars for this? 2 years ago id pay $5 and have a pizza immediately, now i pay 7 to wait 30 minutes. wont come back til its cheaper.
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December 2023 by Brenda Flores
I walked in and there were no customers in the store at 1:30 pm December the 2nd,2023! The man that was working there was walking around,and then got on the store's phone and was talking to someone and gave the store address,he then hung up the ph and went and started cutting pizza's!! Is when I then said is anyone going to serve me I've been standing here and no one has helped me!!!!! Then the man in the store looked at me and said you just came in and you can stand there a little longer!!!I turned and left the store...This man was the most obnoxious,rudest and the most unprofessional human being that I've ever seen working in food service,no customers service what so ever!! Bad business for this establishment!!!1:30 pm 12/02/23
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November 2023 by Chris Smith
This is for the location at 7247 Boulevard 26, Richland Hills, Texas: I wanted to take a second to say how much I appreciated the great service that I received from Sebastian & Jennifer when I came in to pick up a pizza recently. They were wrapping up handling a very rude customer, which they did with professionalism & poise! Then they custom made me a pizza and they chatted with me and treated me like I was a friend. Good people who gave me a great customer experience and the freshest-tasting pizza I've had in a while! Keep it up guys!
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November 2023 by Ralph Plays
The food was great and didn't take long at all , so good it turned me anime ?
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October 2023 by michelle gomez
I haven’t been here in a while, but called in because my daughter doesn’t like the seasoning and you can’t modify that online. First of all, I was surprised to answer the phone, and then they were super friendly. When I arrive the pizza came out fresh and hot and the manager was present and nice and the place was clean and staffed. I’m really impressed and will be back.
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September 2023 by Emm Dee
They never ever have anything hot or ready. As I sit in my car for the last twenty minutes with a screaming toddler asking for his pizza, I’ve made a decision. We’re done with Little Caesars.
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September 2023 by Colton K.
Compare the price of their dipping sauce to any other little Caesar's and you'll see they're scamming you a whole 70 cents per dipping sauce. Last time I was there, it's been awhile as I'm not going back, the employees were fighting with eachother and took ages to get my pizza.
