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December 2023 by Yalimar Mariana Colina Raven
Good service and information
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November 2023 by Nellie Crawford
All went well!!
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August 2023 by Yazmin Macias
GREAT CUSTOMER SERVICE EVERY SINGLE TIME!!
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July 2023 by jennifer leppert
This is just the worst location. There is one particular employee who does his best to not answer your questions, sell you phones you don't need, and waste your time. I have been to this location several times, I have four phones, and this employee can only seem to send me to online customer service. The only reason this store exists is to sell expensive phones. They can't or won't help you, they do not have any sort of customer service.Just a general waste of space this store, and the employees seem to not even know what their job is supposed to be. Very disappointed, currently looking for another option for my cell phone needs.
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July 2023 by Charity French
The customer server was very very very very helpful to me! I will go here from now on!
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December 2022 by Joseph Tasse
Angel was helpful, kind and knowledgeable. Helped us get a new device. Great service.
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April 2022 by Janet Joyner
Wished I would've got the young ladies name, VERY HELPFUL, AND VERY NICE!
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February 2022 by Katrina Hilliard
Angel helped me get a new line he was very polite and I was in and out in no time
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September 2021 by Mhamoud Yhaya
Good company Nice guys ?☺️ helpful
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August 2021 by Queen B
At the Davis blvd NRH location. It is 2:42 pm Saturday July 24, 2021 and the door is locked. There is no sign or anything. Why are they still in business? Very irritating...... Employee and i guess her daughter just arrived and unlocked the door........smhDespite the doors being, the young lady was very pleasant and helpful. This is why you're still in business. I give her level of service 5 ?.
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July 2021 by Daniel Espinoza
Called in to see what offers and deals they had. I was having an emergency and really needed a phone since my original was shattered and couldn’t afford to fix it. They were selling me the $50-$60 plan, claiming that was the only plan they could sell offers with. I told them, respectfully, I worked at a Metro a couple years back and knew that was only a selling point and not true whatsoever. Employee proceeded to curse at me and rudely hang up before I could even continue to talk.
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June 2021 by Lara Maestas Sanchez
so my grandson broke his phone and I decided to take him to MetroPCS on Davis boulevard in North Richland hills today. We look for a phone and the young gentleman asked me if we were eligible for an upgrade. I he said probably not but that doesn't matter we'll pay full price. So we weren't eligible. He then tells me we can't sell you a phone because you're not eligible for a phone upgrade, now mind you we have been with Metro PCS since MetroPCS came to Texas I have paid them thousands of dollars and bought thousands of dollars in phones. I then told the guy call the owner, well the owner did not budge. The phone was 290.00 and he still would not sell is a phone!!
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June 2021 by Javi Luna
Janet was worth going se has the best customer service attention
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May 2021 by Terry Brewsaugh
We were treated with ultimate disrespect in all my life. I will never go to that store.
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January 2021 by Raeschel Williams-Bivins
I had an easy transaction process and I love my phone selection! Thank you Jennifer ?
