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April 2024 by sean murray
Did an amazing job on my F-150 windshield. Took about 2 hrs, so not all day. Super professional staff!
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April 2024 by Helen Gibson
if I could give a zero, I would do so simply from the fact that I cannot get through to talk to a human and have some questions. I don’t want to get a quote online - I want to talk to an actual living, breathing human body (novel idea for customer service)!! So I’m choosing to go elsewhere for my glass repair. Worst automated answering system I have ever experienced- no option for talking to a representative!!
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March 2024 by Geo CiMedman
Good guys! They worked hard on my Subaru for 1.5 hours because of the complex calibrations required. Replaced all my windshield stickers & toll tag. All charged to insurance. Car kept clean and no glass chips anywhere. Looks perfect! Thanks Safelite team. This place is a little hard to see because of a beautiful Live Oak tree out front. Clean lobby with AC, TV & coffee.
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March 2024 by Melanie Roberts
Highly recommend this business. Fast efficient service. And ended up being cheaper than what was quoted. Pleasant surprise!! Thank you so much !
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March 2024 by Antonio Jimenez
Not to friendly
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March 2024 by Samar Aamer
Would give 0 stars if i could. Called for a crack in my drivers side window, made an appointment after confirming all my information with them. Dropped off my car (this place was 45 mins out), got home, and they called me saying they don’t have the part.
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March 2024 by Amanda Butler
Changed my windshield..dropped my car off in the morning and they kept me updated through the process
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March 2024 by bern zam
AMBUSH PRICES!!!!I scheduled 10 days in advanced as well as prepaid out of pocket for the frontwindshield of my 2019 F-150. The agreed price was $468.04.I took a HALF DAY OFF WORK for this!!!!!They called me shortly after dropping off my truck and explained it would cost an additional $300 for " CAMERA RE-CALIBRATION" and also asked if this was an insurance claim or out of pocket?(none of your business).This is a common winshield and all F-150s come with a camera, also they had the VIN# and could verify upfront,But somehow failed to include in the original quote.These people operate under DECEPTIVE BUSINESS TACTICS that put the customer in a compromised position and force you to make a decision UNDER PRESSURE once you're already there.I WILL NEVER DEAL WITH THESE POPLE AGAIN.I spoke with manager Chris and all he could do was agree that this is B.S. and could not do a thing in the world but say my $$$ would be REFUNDED in 3 to 5 days............anybody know an honest Automotive Glass place with Integrity?
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February 2024 by Al Dowell
They're very transparent with there prices.....
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February 2024 by REDNECK CHANNEL
Unfortunately they will not stand by their poor workmanship. Wrong molding used. Now has gaps..See photos.
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February 2024 by Joel Bradley
Shout out to Luis and Dee at Rufe Snow Dr. in NRH. Thank you ???I recently had to get my windshield replaced at Safelite in North Richland Hills and I must say, I was thoroughly impressed with the service I received. From start to finish, the entire process was seamless and hassle-free.First off, scheduling an appointment was a breeze. I was able to do it online and choose a time that worked best for me. On the day of my appointment, I arrived at the Safelite location and was greeted by friendly and knowledgeable staff. They explained the entire process to me and answered all of my questions.The actual replacement of my windshield was done in a timely manner and with great attention to detail. The technician was very skilled and made sure to clean up any debris left behind. I also appreciated that they used high-quality materials for the replacement.One thing that really stood out to me was the level of communication throughout the whole process. I received updates via text message and email, which kept me informed on the progress of my windshield replacement.Overall, I was extremely satisfied with my experience at Safelite in NRH. The staff was professional, the service was top-notch, and my new windshield looks fantastic. I would highly recommend them to anyone in need of windshield replacement services. Thank you for your service.
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January 2024 by DENISE MARIA ANDERSON YOUNG
Very kind and professional. Thank You.
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January 2024 by Jastin Paul
Did a great job replacing my Tesla glass.
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December 2023 by Chad Edgson
Fast and great service.
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November 2023 by Wendy Byrd
I believe Safelite would be a great service to use if you want to go through insurance. I wanted to pay out of pocket. My estimate was a little over $500, which seemed fair. Scheduled service, had wonderful, polite tech show up in the expected window, HOWEVER, if you have any safety features on your car, they charge an addition $495 for calibration of your camera. They wanted to charge almost DOUBLE the estimate!!! Needless to say, I declined. They had my car make and model, so I should have had an accurate estimate that exceeded $1K. I called around and found a much better deal. Another shop only wanted $200 for calibration which seemed necessary and fair. Shop around instead of going with the big name.
