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January 2024 by Cheryl
After going to a different T-Mobile store (not an authorized retailer) 4 times to deal with a problem with 3 brand new Galaxy phones over 2 months I finally went to the authorized store & had the problem taken care of in less than 30 minutes. Best to go to an authorized store.
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January 2024 by Maria Bell
Ruby was excellent in being patient with us coming in on a Sunday 30mins before store closing. Jojo is a great asset for the store as Leader they truly made us welcome. They help us setting new accounts they left late to made us happy guest!Thank you allLoving TMobile so far
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January 2024 by Noel Rose
The manager at this location, Tristan, really went above and beyond for me! i normally don’t leave reviews but had to because of how impressed I was with this location and their staff. They were all so kind and friendly, and really helped me understand my bill, and ended up saving me money along the way too! They were super attentive and 10000% will be coming back to this store for any and all of my needs. Best experience I’ve ever had at a T-Mobile.
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January 2024 by Roshan Sah
Worst store to visit. Tristian is the worst manager. I will never visit there again.I was there with my parents and brother. We were all rudely treated.Manager was rude and arrogant. He did not have manners how to talk to customers.Really felt unsafe to me around him.I would never recommend Tristan for any situation and overall I will never visit that store again.Zero star ⭐️ For tis store and it’s employee.
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December 2023 by Kyle Rice
Cole took the time to make sure all of our questions were answered and phones were completely ready to go when we left. Highly recommend this store!
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December 2023 by Lab Lab
Jojo was the most helpful! Went in to transfer info onto my dads new phone and we’re having trouble but she get us taken care of!
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December 2023 by Debra Humphreys
I am so thrilled to leave this 5 star rating. I was helped by Cole and Edgar! They were very helpful in setting up my new phone., that they had sold me. Such professional guys and they had a very great attitude and made me feel like I was a great customer with T-mobile. Will recommend them to all my family and friends. Keep up the great job guys!
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December 2023 by Cearra Denteh
i had a great friendly experience with the the place especially with JoJo !! she was funny and kept us nice company when fixing our phones. she even put us on to new cheaper internet with our plan. definitely would come again the place is nice and has awesome music too!!! thank you guys for the pleasant stay ☺️.
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December 2023 by Desiree Albert
Came in to get my mom and brother a new phone . Cole and Edgar were awesome !! I definitely recommend going to this tmobile . Very friendly staff and the listen to what you actually want not just try to sell you everything in the store . I’ll definitely be back to this location next time . Thank you guys !
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December 2023 by Samuel Wistrand
The best people EVER ! KIND , compassionate employees are RARE! MAYBE they are using their example in management who is the biggest teddy bear ever!!! God bless Ronan and Eddie the boss
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November 2023 by Star Besio
Been here several times. This last time Jessie was awesome. New deals. He knew about everything and anything I asked. Help setup everything, and he transferred all the stuff on one device to another. He was polite and helpful. Figured out all the financial stuff including monthly payments and was completely accurate. No surprises. I will definitely only be going here to see Jessie from now on. Thanks so much!
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November 2023 by Sarah Latham
Quay is seriously the best customer rep at this location. They are so kind and so patient. Friendly personality and great sense of humor. Great vibes all around!
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October 2023 by Carly Darden
We want to give a big thanks to Quay for his help! Efficient, helpful, and friendly customer service. Highly recommend!
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September 2023 by Builder Girl
Quay is the best!! Every time I order my Zagg replacement phone screen they always help me put it back on my phone and they did not charge me! I really appreciate the help.This way it gets done the right way.One time I ordered a knock off brand screen protector and unfortunately they can only help put screen protectors on that are products they currently sell.
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July 2023 by Joanna Montagnino
Cole and Elmer excellent Guest service!! They helped put my screen protector on. The one on 377 refused my service. T mobile doesn't carry my phone temper glass anymore neither does customer service so I was told too buy on Amazon. 377 refused my service. Not cole or Elmer. Thank you for everything. Excellent Guest services goes a long way . Please give them a raise!!
