-
January 2024 by Victoria G.
TJ was absolutely amazing! He helped answer all our questions and walked us through our billing and things like that! Great customer service!
-
September 2023 by Mike Moore
Great experience -personal, professional, knowledgeable. Great rate plan for those 55+ . Got 2 new phones for 8$ a month and was allowed a 2 week trial for 5G wifi. My location was good for the wifi, and it performed as well as the fiber optic service I was using.
-
August 2023 by Mauricio Olguin
Great service, the team was very helpful and friendly. It’s always great to find some helpful people, you don’t get that just anywhere now days. Keep up the good work and continue to serve the community!
-
January 2023 by Raven Stewart
Hours posted say they open at 10am! It is 10:21am and they are still not open! I thought you were legally required to post your store hours! Waited outside for them to open, the weather was clear by 9:30am. The employees went inside at 10:15am and they still hadn’t opened by 10:30am.
-
November 2022 by Tiffany Marie (Shibbylovess)
I used this location to change my plan from Metro to T-Mobile. While Metro made things difficult, the associates here were AMAZING! I want to give specific praise to Hayden. Metro kept me and him on the phone waiting for support for nearly 2 hours and he stay so patient. Never once was he rude or showed any sign of boredom. If it had been any other way, this would not have been a pleasant experience. We talked shows, our careers, and a bunch of random stuff. That guy is definitely going places.Thanks for being awesome!
-
August 2022 by Jen Sundquist
Exceptional Customer Service!! Marco and Tye were both extremely helpful on separate visits. Tye has got ninja iphone troubleshooting skills! She’s not a quitter. This is how every business owner wants their business run. I’m a 21 year Sprint customer and I’m happy to be with TMobile!
-
August 2022 by Julie M.
New hours are apparently 11am-6pm, but are currently not updated on Google and no signs were posted at the physical location about different hours. I went there going off of the Google hours (10am-8pm) but the door was locked and there were customers being helped by 6:30pm, which is 30 min after current closing time. The worst part was that no one wanted to take 5 seconds to come out and communicate that they had different hours, especially since there were no signs posted about updated hours. Their old hours are still posted. So I was very confused until I looked at a previous review of this location from a year ago saying the same thing, and checked the TMobile website. Please update your hours on Google so no one else has to waste their time coming here after 6pm.
-
February 2022 by Cindy Nguyen
Sprint & TMobile merged. I used to be with Sprint, left for awhile in good standing, then tried to go back to TMobile. It is a complete clusterf*ck in their “system”. Horrible horrible service. Spent literally days/hours trying to be patient & work with them. Keep looking
-
December 2021 by Juan Fierro
This is a great location and they were able to recommend a new phone for my daughter. The new iPhone was in short supply, and the area manager Vanessa went above and beyond to locate a new phone! The entire staff was very helpful and efficient. I recommend this location to all my family and friends keep up the great work!
-
March 2021 by Janice Smith
Great experience! Highly recommend! Great service from a friendly team of Experts and Leadership.
-
March 2021 by Jason H
Went on a Tuesday and they were closed. I updated the Google Hours to reflect that. The sign on the door said open Mon-Sat 11am-6pm. The T-Mobile website says closed on Tuesdays and open on Sundays. I suggest checking their website before going in.
-
March 2021 by Joan Lambert
Nate is wonderful. He knows his his way around phones and is very patient.
-
March 2021 by Donna Cleveland
Staff was wonderful and very helpful
-
March 2021 by Jon Tatum
very helpful and polite
-
January 2021 by Jason Hogfeldt
Went on a Tuesday and they were closed. I updated the Google Hours to reflect that. The sign on the door said open Mon-Sat 11am-6pm. The T-Mobile website says closed on Tuesdays and open on Sundays. I suggest checking their website before going in.
