United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address, processing and delivering 47% of the world's mail. With over 30,000 retail locations, USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Customers have generally positive experiences at their local Post Office™. The clerks are often described as friendly and helpful, and the overall service is appreciated, even if the lines can be long at times. Customers enjoy the selection of cards and stamps available, and they look forward to building relationships with the staff. While some customers have had issues with mail delivery or the handling of their packages, the staff is generally responsive and attentive in resolving these problems. Customers acknowledge that public service workers can have bad days, and they encourage the public to be more understanding and cut them some slack, as they are people just like everyone else. Overall, the United States Postal Service is a reliable and valued service that connects communities and helps people stay in touch, with a dedicated staff that strives to provide a positive customer experience.

1. North Richland Hills, Texas