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March 2024 by Lionel Deanda
Customer service is a work of art when it comes to these amazing ladies there ... Ebony your the sweetest... Thanks again
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February 2024 by Aelicia Porter
Very friendly staff!
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February 2024 by Ashanti McCarthy
Everyone is super professional they greet you as you walk in, Ebanie was so much help, she made my experience smooth and easy. The branch manager Amber is really friendly.
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February 2024 by Debbie Diershaw
Doug at the N. Tarrant Parkway, Woodforest branch came in clutch for me today! I wasn’t even a customer of theirs and he helped me get crisp new bills for my grandson‘s birthday ? ?
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February 2024 by Ashley DiMarzo
Amber the branch manager was amazing with helping me out with an emergency!
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February 2024 by Micah Castonguay
Everybody is very friendly, and if there's any issues whatsoever they are very quick to help you out with any issues that you may have with your account or any disputes that you could possibly have. One of the number one Bank that is out there definitely highly recommend
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February 2024 by Mike Mitchell
I’ve been with Woodforest for going on six years, and this is definitely one of the better branches. The bankers at this branch have always been friendly, and treat me with respect. In fact, most all of the branches, I would get five stars to except for maybe the Keller branch and that’s only because of one banker but there’s always one anywhere you go, right? I don’t give five stars normally but when I think about everything I’m looking for in a bank, it’s hard to find anything that would give me a reason to give anything less than five star at this branch.While I’m on here, let me give kudos to the district manager as well because he’s always been very helpful.
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February 2024 by Maria Mondragon
My local location and I love it! They are always friendly and welcoming. Highly recommend
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February 2024 by Elsa Montoya
Always friendly
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January 2024 by Rhonda Valentine
Amber was so very professional and did everything to find the problems in our account!! Thank you!! Happy holidays!!
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November 2023 by Rochean Spencer
Very poor customer service by of all people the manager JohnHorrible serviceSad he's a manager
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March 2023 by Eric Matthews
Online says they open at 9. I got here at 9 and 20 minutes later no one is here yet. Either the employees can’t get here on time or they open later and the company doesn’t update accurate hours. Either way when it comes to getting your money this is a huge red flag. Will be considering other banking options after this experience.
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September 2022 by Dina D-M
I have been having difficulties with my main account and debit card. Today I was helped by:Angela Whitaker@8408 Davis BlvdSuite 100N Richland Hills, TX 76182.Miss.Walker, who is the epitome of customer service, patience, kindness and reassurance, handled my issues better than anyone in banking I have come in contact in all my 50 years.
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July 2020 by Kerri M.
Every time I come in, there is some sort of issue. They make everything more difficult than it should be. This is my business bank and I HATE it. The people are generally nice, but it does not make up for the waiting & difficulty of simple transactions.
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May 2020 by Lauren Visage
Whoever the woman was working on mar 6, 2020 at 1230 pm is the most unfriendly, unwelcoming teller I have ever come across. Ever heard of smiling?
