Public Storage in North Richland Hills offers a free reservation with no commitment. Customers can use the online eRental to skip the counter. The location provides personal attention and an easy process for finding the right storage unit. Multiple reviews highlight wonderful and amazing service from the staff, who are thorough, explanatory, and helpful. Staff members provide prompt assistance, answer all questions, and help figure out better plans, offering peace of mind and professional service. While some note that fees have increased, the excellent customer service makes the experience easier. The staff is highly recommended for their professionalism and desire to help.
Barbara was an amazing help she was so sweet, and kind, and funny
July 2025
My experience with Barbara today was great! I am needing a storage unit for a short time while in the process of moving and she walked me through the process of making a reservation for a unit.
July 2025
Barbara was amazing in informing me of all the details concerning my rental. I was promptly shown the unit and all my questions were answered. I left with the confidence that if there is anything else I can count on her assistance. Highly recommend!!
