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November 2024 by Yasar Kazmi
Exceptional service! Staff was attentive, professional, and went above and beyond to ensure a seamless experience. Highly recommend for top-quality service and customer care!
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November 2024 by Josie Edwards
This. This location is the best. I want to hug everyone that works there. The kindest, helpful, and REAL individuals really make it. It’s kind of sad how much i enjoy going there.
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October 2024 by Chris Yurasits
I went to pick up a prescription after just leaving the hospital and didn’t realize how close to closing time it was. Clifford entered my insurance information very quickly and Sam went above and beyond to fill my prescription for me. I have had issues with other CVS locations in the past, but I would highly recommend this location. They were very kind and very concerned about their customer service. It’s refreshing to see these individuals concerned about their customers. Thank you again Sam and Clifford for being on top of your game.
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October 2024 by Katy Marie
Trena provided excellent customer service and was so helpful while I was In the store.
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October 2024 by Avisa Moradi
Waiting in drive through for 15 minutes and when I get to the window they said you have to come in to run good RX since it’ll take a long time. I asked her to check my phone to see if I e entered it correctly she brings the pharmacist and he said I can’t hold the line and to come in. I go in, to realize it was the wrong dosage and I went in for no reason. I said why didn’t she check so that I don’t park and come in and he says “calm down” . Extremely rude pharmacist instead of apologizing he tells me to calm down!!!!!! Moving all mine and my husbands medications somewhere else! Also, they now have a voicemail system since the pharmacy doesn’t pickup anymore and left 3 messages about the wrong prescription being filled and never got a call back.
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October 2024 by Robb PS
a disaster
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October 2024 by James Kim
they always say Hellow.
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October 2024 by ShrinkWrap Reality
No point in calling, you won’t speak with a person, which is a fact at all CVS locations I’ve used in the Dallas area. They change manufactures often on an important medication of mine, Adderall, therefore, my medication is not always effective. Right now my anxiety is high because a different generic was used. The competitor is more reliable, they answer the phone, you don’t wait in line for 30 minutes, and they don’t change manufacturers.
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September 2024 by DAPHNE JOHNSON
I love using the coupons and self check out. Thank you for a great shopping experience. You guys are Great.
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September 2024 by Monica S.
Clean store and helpful employees.
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September 2024 by Vicki Chen
Save your time and skip this CVS. From the pharmacy to the photo department, they’ve completely messed up orders and wasted hours of my life I’ll never get back. Seriously, avoid this location at all costs.
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September 2024 by Sama Emad
If I can give non I would. This is a terrible pharmacy with worst service ever I really wish them to close, am calling more than 5 times just try to talk with them and no response, went there and no one helped me
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August 2024 by Hadley Martin
Came in as a new customer. I said, “I’m here to fill this prescription.” They said to come back in 30 minutes; easy. Came back and they told us, “oh, we didn’t bother filling the prescription because your name wasn’t in our system.” Had to wait quite a bit longer to pick it up. What do you mean? Giving you my prescription wasn’t enough evidence for y’all to know I needed it? Genuine question.
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August 2024 by akhil veer
I recently visited the CVS Pharmacy located at 1177 US Hwy 380 in Frisco, TX, and unfortunately, my experience was far from satisfactory. After receiving a text notification stating that my prescription was ready for pickup, I arrived at the drive-thru, expecting a quick and efficient service. Instead, I was left waiting for an astonishing 40 minutes without any response or acknowledgment from the staff.
To make matters worse, when I decided to check the in-store line as an alternative, I found that it was unavailable for service, leaving me with no option to pick up my medication in a timely manner. The lack of communication, the extremely long wait times, and the unavailability of in-store service made this experience very frustrating.
Overall, the service at this location was unacceptable, and I would not recommend relying on this CVS Pharmacy for prescription pickups. The inefficiency and lack of responsiveness are major concerns that need to be addressed to provide the level of service that customers expect and deserve.
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August 2024 by Gloria Maestas
Online renewal of prescription does not work. Enter birth date gets wrong. Enter phone number for return call, numbers all wrong. System is a joke!
