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October 2024 by Jeff Wade
The manager was rude when I offered to take the item home myself when we have rents for over 10yrs with aarons because we live alittle bit away. He instead said and I quote we will not do business with you. We have great history with aarons. But we will NEVER use this Odessa,TX location ever again. Horrible customer service. You are in sales and didn't want to make a sale.
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April 2024 by Shorie Warren
Very very unprofessional & I’m very disappointed in the service we have gotten I wouldn’t recommend nobody to come in this store ..
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November 2023 by Gerald Jackson
Great service. Ms. Melissa was a great help. Very welcoming atmosphere
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July 2023 by Enoch Gallegos
Good place to shop
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July 2023 by Norma Castillo
So rude
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July 2023 by Lil C.
you miss one payment be prepared bc they will bang on your door and threaten to call the police when you know they can't do anything my sister is heavily pregnant and I do not appreciate the lack of respect from these people or even willingness to work with a family when a hard time hits this place sucks yo have fun tryna get get customers if this is what you do.
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February 2023 by Vicki Hinojos
Do not waste your time or money. I lacked just three payments having my TV paid off- it went completely out. Since I figured we are under a "contract", it would be honored by Aaron's and a replacement given- yeah nope. The manager had to contact his boss to get direction what to do and also asked me to ship it back at MY expense to share charges- like what? I never missed a payment & actually I was paid ahead of schedule. Do NOT do business with this establishment. I will also be contacting The Better Business Buero. We all work our butts off in this day and time- no one deserves to be taken advantage of.
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July 2022 by C D
Great customer service
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April 2022 by Joseph Marquez
The staff is very polite. I had to move a payment and they worked with my schedule. My family Loves the furniture.
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September 2021 by Louis Aguilar
Awesome ? great amazing people great customer service and clean place they take care of you and work with getting you what you want Yolanda was a great amazing wonderful person she helped me get what I needed
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September 2021 by Akruina B
After canceling my order from Ashley for the long wait (more than two month)and tired of lies I come to this store and found a beautiful bedroom sets.They have a lot to choose All was very easy and quick and a week later I got my bedroom set.Thank you to Irma and the delivery team they are very responsable and professional.
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September 2021 by Ben Doinit
Nice employees...very helpful and professional
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September 2021 by Christa Dreibrodt
Great customer service
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August 2021 by Louis Antonio Aguilar
Awesome 👍 great amazing people great customer service and clean place they take care of you and work with getting you what you want Yolanda was a great amazing wonderful person she helped me get what I needed
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August 2021 by Yolanda Ogeda Aguilar (Yoli)
Love my place of employment.
