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April 2024 by Marsha
Should have stayed ordering online. Asked and paid to have my glasses shipped to me. Called when I received the automated message that they were in, was told that they would be shipped that day or the following Monday. Called the next Thursday and was told they had shipped on Tuesday. Called back a week later and was told they couldn't give a tracking number but to call the next day. Called the next day, was finally given a tracking number showing that they had just shipped them an hour earlier. Wish there was a way to give no stars. Will not return, would be better off at Walmart.
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March 2024 by Joseph Franco
So we bought my daughter glasses last year, 2 pair from this place. Both broke, I figured get the prescription. From them and just order a pair online. These ppl will not give us our prescriptions. Their glasses quality socks, their customer support sucks. This place sucks.
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March 2024 by Christeen Payne
Vianay was very helpful. She answered all my questions and made sure I was happy with my purchases.
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February 2024 by Ronnie Richard
Staff was great and very helpful. I was satisfied with the service but Tristen went even further to make sure my glasses fit well and were perfect. Awesome employee you have. Thank you Tristen.
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February 2024 by Asia Chifon Love
Kind, courteous service from excellent staff! ?❤️
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February 2024 by Vonnie York
The associates were very friendly and efficient. The selection was impressive and the prices are the best.Thank you.
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February 2024 by Jessica Clark
Great customer service!
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January 2024 by Ike Iampossible
This place is very neat. The employees are very professional & friendly.
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January 2024 by Nila Rene`
Always a great visit!
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December 2023 by Bernice Chavez
I love the people at the Odessa. Tx store
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December 2023 by Henry Chavez
Polite and courtesy were each every person who had any contact with me.Enjoyed the visit, 1st time customer.
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November 2023 by Anne Wayne
Terrible service from the "doctor" Edwin Endo, a racist, annoying and heavy attitude person. I DON'T recommend this place cause they still have him working there. I'd never go here to be discriminated again, horrible person, unprofessional and it seems that he bothers doing HIS job. If I could give less than 1 star I would just cause of his treatment.
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October 2023 by Christy Hackworth
The (general) manager, I believe her name was Andrea, she was absolutely amazing. I had a small issue I needed help with and she went above and beyond to help out. She is so patient and friendly. You don’t see people who care about others anymore, especially in a work setting. Customer service is a thing of the past, but this lady… 5 stars for her! We are already repeat customers and have been going here for years, but employees like this make sure customers want to come back!Thank you for your help and kindness, and caring about people enough to try to fix their bad days. ?
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October 2023 by Lupe Rey
After reading reviews I decided to cancel my appointment and my husband’s appt. Had trouble canceling. The girl couldn’t find my husband’s name, she asked me to spell it and still couldn’t find it so I was getting frustrated, then she says you said “this is how u spell his name” which she was spelling it wrong from what I spelled to her so I had to spell it again. Then she says y do u want to cancel so I said because after reading all the reviews I see they were not wrong. She was getting annoyed cause I was getting frustrated with her for not understanding anything I was telling her. It was like duh. Gave them a 1 star cause I want people to be able to see my review.
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October 2023 by Norberto Paz
Awsome staff!! Mari was so amazing in helping us. She was knowledgeable and explained eveything we asked to perfection. Vianay was also very kind and helpful as well. Andrea was simply lights out when it came to helping us out with the pricing. We will difently be going back. Thank you all for such an amazing experience at americas best...