-
December 2023 by Naloni
I am new to Odessa. Was having a great deal of difficulty getting my insurance squared away. That is, until I went to Kasina at State Farm!! She gladly went above and beyond to help me with my issues. Her kindness, helpfulness and determination sure made an impact on me. I will say with all certainty that you can go to this State Farm office to satisfy ALL your insurance needs!! Thanks Ya'll
-
November 2023 by Gabriel Rodriguez
Felt like someone not just another number
-
October 2023 by Rex Uranga
Great guy. Great place
-
October 2023 by Dom Malawishes
I had to cancel my insurance with this office because of horrible customer service and lies from his staff. For one they kept going up on my insurance for no reason never had anything on my record for it to go up. I called and spoke to one of his staff members she caught an attitude breathing hard like I bothered her and why I even ask that question? Very very rude customer service staff there. She gave me 3 different lies why my insurance was skyrocketing. I told her to go ahead and terminate my insurance she told me good she would love to. I guess they don’t need customers with an attitude like hers apparently they have enough money from ripping off customers. Advice all my family and friends to never do business with State Farm specially with this office surprise this guy is still in business with a bad attitude staff that he has.
-
October 2023 by caleb Creel
They miss place my cash payment and trying to email saying I'm past due.?????? ?
-
July 2023 by Jeff McCollum
State Farm as a company has been great I would not use Andrew Hernandez as an agent under no circumstance. He doesn’t have a clue of what State Farm’s policies are and has changed my girlfriends rate 3 times over 2 months. My insurance was threatened to be cancelled due to truck being stolen and one other claim. State Farm reinstated my policy and this agency had no clue what was going on. Then they tried to cancel my girlfriends policy for same thing because they added me as a driver when I do not even drive her vehicle and we aren’t even married. They had no clue mine was reinstated and I wasn’t supposed to be on her policy period. Find another agent save yourself the troubles.
-
December 2022 by nora ARMENDARIZ
I Have the best customer service when I go in. Love State Farm.
-
December 2022 by Kristy Escontrias
Andrew and his team are amazing and very helpful!
-
December 2022 by James Porter
Andrew Hernandez and his team understand customer service and community.
-
December 2022 by Carol Flores
Always on point!! Love my State Farm Agent .
-
December 2022 by Courtney Brewer
Andrew has the best team and provides the best service!!
-
December 2022 by Miguel Magallanes
Daniel Rubio was so helpful and did his best to get me the best price for my auto insurance. Would definitely recommend to any of my friends and family.
-
December 2022 by Mayra Hinojos
Andrew Hernandez is the best insurance company I've dealt with. Great customer service and zero issues. Always willing to help out their customers!!
-
December 2022 by Raymond Vasquez
Just wanted to say thank you for Andrew and his team! Judy was awesome helping through a fire claim. We are so grateful!
-
December 2022 by Angie Trevino
My family has been insured with Andrew Hernandez State Farm for 15 years and everyone at the office is always so helpful!
