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February 2024 by Harold Neely
Excellent customer service
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February 2024 by Francisco Florez
Satisfied customer with no regrets, these guys took care of my needs & answered all my concerns.
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January 2024 by Christine Dix
The employee Luis was very helpful and willing to assist, we had been on a different day and Sebastian had helped, and he was not helpful at all, didn't want to work or help just on his phone. We have been customers of AT&T for a long time and hope the company does something to correct that kind of behavior from employees.
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January 2024 by Yadely Martinez
I would like to leave this review for the good attention of Mr. Louis, sales assistant, I am very impressed with his good attention and communication
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December 2023 by Victor A Melendez
The quality of service is very bad I do not recommend at&t
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December 2023 by Martie
What happened to customer service. This store doesn’t seem to want to do anything the right way. We returned a device and requested to keep our old. They completed the return, but didn’t update the device on my account. I also Requested to complete the update on the same line to another phone. I was told to do it online. Long mess shortly explained: the one step to update the device at this store impacted two of my lines and the device was updated to the wrong number. The result the update cause the service to terminate and an upgrade added to the wrong phone. Their suggestion to correct? Reactivate the phone that was disconnected and leave the upgrade. It his cause an increase in price. No accountabikity, no place to complain… and I’m still waiting to get my account corrected. Can I get a manger? No, because there is never one available and they have not returned my call. I have Been up there 5 times… now it will take 5 more days to get it fixed… but it’s ok, because I don't Have to go back to the store. I’m being save a trip. If you are looking for service. I wouldn’t recommend it. Never!!
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November 2023 by Ariana Baylon
We had a wonderful experience if I’m not mistaken his name was Joseph? He helped us transfer my old iPhone 13 to the 15 ! Great attitude super nice !
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September 2023 by Jeannie Eads
I have only good things to say about the experience I had at BOTH of my recent visits. Louis did an excellent job working with me and my husband.
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September 2023 by Alvin Morrison
To whom it may concern Mrs. Lorena is a excellent employee for at&t her service is impeccable her attitude towards the customers is remarkable,she has the ability to make you feel comfortable when selecting a certain item so keep up the excellent work and have a bless day.if
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July 2023 by JR Pinedo
Serenity was a wonderful help my phone did not get any calls and she tried her best to help unfortunately asurion sent me a defective phone but she was very helpful and tried her beat
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July 2023 by Mommy POV
Let me tell you the vibe here seems different! 2 days in a row we received amazing customer service from 2 different people! Not something we experienced in the past!
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July 2023 by Donald Boggs
Serenity, was an amazing help sweet young lady , I came in with my phone not working and she tried everything possible to help unfortunately i had to get another one but no problem.
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July 2023 by Racquel Herrera
Everyone was very nice when I walked in the store there were very helpful right away I only had to wait a few minutes but not to long then the store rep finally helped me get a new phone
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July 2023 by Miguel Sanchez
Was early Saturday and was quickly assisted by salesperson, Amelia and did wonderful job of knowing about internet services. She is definitely someone I’ll ask for next time.
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July 2023 by Aaron Morales
Customer service was very nice, clear and helpful. I got attended to right away with no wait. Louis helped me upgrade to a new phone and left me with no questions and satisfied!
