AutoZone Auto Parts is a local business that generally receives positive reviews from its customers. The staff are often described as friendly and helpful, with one employee, Carl, being praised for his exceptional customer service. He went out of his way to assist a customer, even taking the time to search for a specific part. However, some customers have had less satisfactory experiences, with one reporting that the staff were not very knowledgeable or efficient, and another finding the staff to be a bit rude and unhelpful. Overall, the reviews suggest that AutoZone Auto Parts is a decent store, but could benefit from improving its customer service and product knowledge.