AutoZone Auto Parts is a local business that generally receives positive reviews from its customers. The staff are often described as friendly and helpful, with one employee, Carl, being praised for his exceptional customer service. He went out of his way to assist a customer, even taking the time to search for a specific part. However, some customers have had less satisfactory experiences, with one reporting that the staff were not very knowledgeable or efficient, and another finding the staff to be a bit rude and unhelpful. Overall, the reviews suggest that AutoZone Auto Parts is a decent store, but could benefit from improving its customer service and product knowledge.
the only place in the permian where i could find the right spark plugs for my truck. they were very friendly and helpful
May 2026
Had everything i needed. Was in and out in no time.
March 2026
AutoZone on West University in Odessa has always been a reliable spot when I need parts or supplies. Victor really stood out during my last visit—he helped me find the Lucas Oil products I needed for my business quickly and made the whole process easy. Solid customer service and a good selection.
