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February 2024 by Scott Holdeman
Great
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February 2024 by Travis Ralston
Had a milkshake made and it was like water showed it to the one who made it and he just said it's still a milkshake.
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January 2024 by John Darville
One sugar free selection. Empty. Said it was too frozen to pull a new one out.
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August 2023 by Iris Baez
Bought a banana split for my granddaughter, she is in her 7 months of pregnancy and desire one, so we went buy the split for her, and she just ate the ice cream because the banana was so ripe it had dark almost black inside. So please those kind of bananas throw them away and don't cover them with the ice cream. It's not good for your service.
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July 2023 by 나는 아시아 남자를 사랑
People are NOT friendly what so ever. ? When we walked in no one greeted us.
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July 2023 by Jacquel
Friendly staff, ice cream was awesome! They give really big scoops!
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June 2023 by Eomma
People are NOT friendly what so ever. ? When we walked in no one greeted us.
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April 2023 by Jamie S.
Id like to first say, they need to fix their hours of business online because me and my husband drove from midland just for them to say they were closed at 9:30 when it says they close at 10. secondly the amount of times we have gone through the drive through, it takes 15-20 minutes for them to make a single cappuccino blast. As someone who works in the fast food industry, it seems like these people have not been trained properly. We usually see the same guy but some other employees have terrible customer service. overall experience with this baskin is ab a 3/10. it's quite frustrating being a daily paying customer. hopefully whoever the manager is can get better staff.
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March 2023 by Shauna Whitworth
Ordered a pint of cookies and cream to go. Got a barely over half filled pint because girl working didn’t want to open the next container of ice cream. This was my first trip to a Baskin-Robin in 10 years because I have never had a good experience and this reminded me why I haven’t been and won’t be going back. She had the audacity to be rude to be when I asked her to fill it up. Made me uncomfortable so I paid for it and left without the full pint of ice cream I paid for. I sure hope it saved the company some money or that worker some time because I sure didn’t benefit from the experience.
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March 2023 by Raja Iqbal
Very rude employees. Had a bad experience as for the manager who happens to be the rudest of all.
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January 2023 by Jacob Suver
Extremely rude customer service. Will never be back
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December 2022 by Addie Powers
The guy helping us was patient with our order (2 little girls who couldn't make up their minds). Ice cream was delicious ?
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July 2022 by Steve Jensen
The location was clean and welcoming. The staff was friendly and professional. The best part is the ice cream is on point. Just as I remembered as a kid.
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July 2022 by Daniella Trevino
I asked for two scoops in one cup I didn’t get that in seperate cups
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July 2022 by Jessica Saucedo
Probably the worst baskin robbins I have ever been too. You always have to wait 30+ minutes to even order your ice cream and then they always get your order wrong. We’ve been multiple times and they have gotten it wrong every single time. They do everything based off of memory, which is fine if you are capable of doing that, but if you’re super busy and finding yourself forgetting you should probably write down the orders just saying. Also, if you ever bring up that they are wrong they give you attitude.
