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February 2024 by Dd S.
Returned a new, in the box dash cam I got for my b-day to get an upgraded model. Spent over 30 mins. in this dirty, unorganized store with worn out, difficult to read displays and no one to help me only to learn, after I found an upgrade I wanted to buy, I could not return my VERY obviously new, unused, pristine, in the box cam, because it had been more than 14 days. Poor customer service, poor product knowledge, inability to think rationally about returns, dirty store. "Customer Service" could have told me the return policy when I initially checked in with them too but they did not have time to take care of the customer properly. It has been the same every time I have gone in this store. I will not return. Time for a new Manager and new employees! Not Good Best Buy! Not Good! Looking at other reviews for this store reveals a trend! Shop elsewhere, this store is not worth your time.
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February 2024 by May De Anda
I order online to pick up my product it says they have 2 left I show up to pick up and they give the wrong items I talk to a manager and told me they don’t have what I order at the store. Best Buy really? You have about 50 employees walking around the store and still can’t get it right. Please
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February 2024 by Sandy Padilla
I went in looking for an RCA to audio adapter. The young man told me they didn't carry it. I walked to where they carried them & told him they were our of the particular one I was looking for & asked if they had them anywhere else at which point he stated that the area we were in was where they would be. I left & went elsewhere.
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February 2024 by Estaze Yankey
Management and most employees are helpful and polite. The store is big and has lots of products
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February 2024 by Susie Tobar
My favorite place.
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January 2024 by José a Padilla
The best place to buy electronics and overall fair price and customer service!
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January 2024 by Oneita Poor
We went to pick up a freezer we had ordered they we weekend before. The employees weren't trained well and couldn't figure out what was going on..
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January 2024 by Jason Vanek
Terrible service. Asked for help and the associate said to look yourself.
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January 2024 by JoeAnthony Garcia
Always has what I'm looking for. Plus the knowledgeable staff puts me in my place if we're talking ohms watts and voltage.
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January 2024 by Norma Sol
I always find good deals and high quality products, especially electronics.
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January 2024 by Laurena Vande Weerd (Jeanne)
I needed a special cable found it and was on my way quickly
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January 2024 by Luis Alba
Excellent job and great product and people's
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January 2024 by Dan Duke
Ordered online and picked up in store. In and out in 5 minutes!
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January 2024 by meagan mena
I had a system installed last week for my car. It sounds great and the technician was knowledgeable and nice. Very satisfied.
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January 2024 by William Tidwell
You better know what you need and where it is ..... because the staff is more interested in talking to each other than help you
