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January 2026 by Mark Sykes
Kept delaying. I received notification through my BMW app Blue Star was dispatched at 8:24. At 8:43 I was contacted by phone and told the driver would arrive within 30 minutes. By 9:30, no one had shown up. I called Blue Star, was told it would another 30 minutes. At 9:50, the tracker said it would be 10:16. I called the BMW dealership, they called the tow company and was told it the drive would arrive in 10 minutes. 15 minutes later, still no driver. Finally got a call shortly after from the driver saying he was about to head my way and it would be another 20 minutes. When I voiced my concerns about the numerous times they kept pushing the arrival time back, the driver, Miguel, hung up on me. I informed BMW Roadside. I understand being busy, but if a company states they will be there at a certain time they should be there, not keep pushing the time back and making the customer wait for nearly 2 hours.
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January 2026 by Jessica Carreon
I’ve used them several times and always so quick to respond. Highly recommended for any and all of your towing needs. Local and dependable.
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December 2025 by Kayla Norton
I have nothing but good things to say about Blue Star Towing. We have needed them two times in the past week and they have been responsive, fast, and reasonably priced. Everyone we have talked to has also been super friendly. I definitely would recommend them to anyone that needs a tow in Odessa!
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November 2025 by jacob lucero
10/10 recommend.
I called around: they have the best rates
Quick service and clear communication
Guillermo is a nice guy.
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November 2025 by Richard Urias
Gulliermo was great very professional and great to talk to. Dispatch was very nice and service was quick and a great price
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November 2025 by Cadence Balencia
Car was stuck in mud like really bad mud. Gave a affordable price and great service
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October 2025 by Christopher B
Look no further for towing. I had my truck towed twice buy these guys. They took very good care of my Ram 1500 and the driver was very nice, professional and honest. I found my company if I ever need a tow in Midland. But hopefully I wont because having a broken down truck sucks.
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October 2025 by Josie Grant
Called to get my car picked up after it broke down. The dispatcher seemed rude and didn’t want to deal with me. The driver they sent in a white Mack flatbed smelled like weed and was rude also. I decided not get my car picked up by the towing company and called a different towing company local. When the other towing company answered the dispatcher was delighted to receive my information and a tow truck showed up within 15 minutes.
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October 2025 by Texas Heart
10/9/25 10:pm ! Thank you for your help! Fast and friendly!
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October 2025 by Analise Samaniego
One of the most best service I’ve had in Odessa ! I was towed by a guy named Tony who was super nice and I am definitely coming back to Blue Star. They had a reasonable price of towing and made everything stress free
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October 2025 by Joanna Rivero
Speedy service, Guillermo was fast and professional very polite. Would definitely recommend Blue Star Towing!!
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September 2025 by James Crandall
Poor office management. Would not go again
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August 2025 by Glenn Mata
Nothing but the very best!!!!!
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July 2025 by Alyssa Pierce
From the phone call to ask for services to the drop off of my Vehicle at the dealership, the customer service skills were on point! Thank you all so very much for making a horrible situation into a very well executed service for myself and my children!
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July 2025 by Adam Collette
Guillermo was very careful and respectful of our classic Bronco…it’s awesome to have someone who cares!
