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December 2023 by Mezly L.
Had a great experience here. Especially when buying a bed the SleepSpa took out the guess work. Absolutely great service and experience!
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October 2023 by Bernadette
Will never buy anything from this company again!!!! Had a piece that broke on the bottom of our loveseat we bought and they came out and looked at it tighten something but never fixed it and then gave us the run around until the warranty was done then told us to call and deal with the extra warranty we bought and still haven’t got it fixed going on nearly two years now and still waiting for someone to fix it!!! Same with the end table they just came out and sprayed painted it and it looks terrible don’t match the other end table and now it’s peeling and of course no one wants to help fix the problem!!!! Yes there nice to help when you want to buy something but when you have a problem not so nice to help solve it!!!!!
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October 2023 by Mary Carroll
We loved our experience at Bob Mills. The employees were extremely friendly and helpful. Val helped us find the perfect mattress with the best payment plan for our budget. We will definitely be back for any furniture we need in the future.
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October 2023 by edward drake
Great Experience, staff was supper friendly and thoughtful! Loved how they ran the hole experience. Prices are a little higher than one would like and found same furniture at competitors cheaper, but overall great experience!P.S Do your self a favor and try massage chairs, definitely on my wish list!Regards,Drake
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October 2023 by Vicki Kuykendall
Very Nice!! Paul was a big help in finding me what I wanted within the price range I had!! He was very knowledgeable and answered all my questions which led to me purchasing 2 rocker recliners that I love!! Thank you Bob Mills for putting the chairs I bought by discounting them which gave me the opportunity to buy the rockers I wanted!! Thank you!!!
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October 2023 by Landon Elmore
Arielle was wonderful when it came to telling us about the bunk bed we were looking for and showed us our options too! Even got us sold on a new mattress with the mood base which is an absolute necessity for my feet and body overall. Thank you everyone over at Bob Mills! :)Keep up the good work.
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October 2023 by kathy nicolette
Absolutely the best furniture store ever! Gandhi, our sales person, was the most professional, knowledgeable, and very considerate of our furniture needs. No pressure and absolutely explained every detail of the purchase and warranties to us. Kudos to Bob Mills and staff !!!
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October 2023 by ab ruiz
Val was our sales representative and I was content with her from the get go. She wasn't pushy, yet, she was there to take care of us ans answer our questions.She was also bilingual, which is a huge plus in the sales industry.Thank you Val, we're looking forward to our new sectional.
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September 2023 by Timothy Stanford
Great place to shop for beds and bedding. The salesperson is very knowledgeable and friendly, and not pushy. They have an excellent selection of in-stock furniture - just a huge amount of furniture with varying price tags to sit on, lay on, and try out. I highly recommend shopping here in Odessa, Tx.
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August 2023 by Mauretta Jones
Our very sweet sales person, Arielle, let us shop on our own until we needed her, and then was very knowledgeable about the furniture we would ask about. It was a very pleasant experience!!
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August 2023 by Anthony Hernandez
Bought the Whitaker sofa/loveseat set a couple weeks ago. Originally talked with Sagar the first time we went in and then Paul helped us when we bought the set. Both were beyond helpful and answered all our questions and gave us peace of mind to buy. Had a delivery issue that was out of anyone’s hands but, they got me rescheduled within a few days. Loving the new set so far!
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August 2023 by Rosemary Chavez
I was looking for a recliner so I went to Bob Mills in Odessa… I had a great experience last Saturday!!Mr Montique Coles was very knowledgeable and took me to the perfect recliner for me!!I will definitely go back when I need more furniture!! Thank you Montique!!!
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August 2023 by Barbara V.
I purchased an electric recliner from Bob Mills in Odessa in February. I have bad arthritis and was hoping the recliner would help. But the electric doesn't work. This was an $800.00 purchase. The service department says maybe they will get to it in September. I give them a . For the time being I lay on the floor. Thanks Bob Mills. Guess what, got a text from Bob Mills this morning in response to the above complaint. They said I could pick up a cord in Lubbock or they could ship it to me. The cord is tacked to the frame of the chair and I'm sure will void warranty if I remove or replace my self. Did I mention my arthritis. My neighbor has taken pictures for me. See pictures. Again thank you Bob Mills. Still over priced furniture and worst Customer Service in the world. Still thumbs down
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July 2023 by Jan Bersosa
Monty was very knowledgeable and kind, he knew all about the specifics on the furniture. Let us take our time to try out several power sofa & loveseats with 4th of July specials, getting the recliner for free and mgr stated also 400.00 in store creditChoose two pillows so comfy. Thank you
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July 2023 by nancy hubbard
We were very pleased with your saleman Paul McDonald He was very helpful. He made us feel like we were important. We Have Always Been Pleased with your furniture.
