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January 2024 by B.J. H.
Very dirty... to busy talking to each other or on phones. Not a very big selection of FR women clothing. Not a big selection at all of anything except men's clothes and boots. Wouldn't go back better prices elsewhere
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January 2024 by Tommy Cano
Nice friendly staff
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December 2023 by Jeff Nabors
It's a western store...with some overpriced things and not enough of other things.
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December 2023 by Susy Q
Love the staff here, prices are fair
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December 2023 by Deshay Free
Wonderful place to shop people are so nice ther
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November 2023 by Felix Silva
Great customer service, very helpful and Knowledgeable, Best Boot Barn I've been to hands down.
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August 2023 by Tiffany Dumont
Customer service wasn't their strong point and they only had dressing rooms open in the men's department only.
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July 2023 by Ashley Reyes
Liv (OLIVIA) made an order for us online for 254 dollars under the wrong name which caused my job to not be able to reimburse me for this wrong order, i have my conversation with her recorded in case she tries denying anything. She claims Terrie(her manager that customers are not allowed to speak to according to Olivia) is aware of everything going on, is in agreement, and will back up her actions. I dont believe a word she says and also had to beggggg for her superior to be notified. She insisted for the longest time ever she was the only manager, and nobody above her was available til she eventually gave me her superiors name and "thoughts".She said she'd be right back with my receipt that she had to go get from the back, i waited an hour upfront for her to return, she never came back, never apologized, and said to other employees that went looking for her that the only thing i could do was bring the boots back when i receive them in over a week, wait another week for a refund, and have her place the order for me again.(assuming she does it correctly this time) She is horrible. Unprofessional. Zero empathetic. Inconsiderate with peoples money and time. And just overall a terrible person. All other employees tried their best to get her to come back out to explain to me where she messed up, she would not come back out, never did. I live in a different city where we dont have a bootbarn, i cant bring the boots back. I asked so many times before she even began the order if it would be possible to have MY name on the order even though i would be using my husbands card. She promised it was possible, only to do this in the end, with no explanation. Employees like this give great establishmoents such a bad rep. They had a customer and an employee in the store that could only add to her extensive resume of immaturity and unprofessionalism with other situations in the past. Every bad review of this store is about her. Name and everything. So sooo disappointed in this experience.
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July 2023 by Daniel Stevens
For a boot place they really dont know beans about their boots.Asked for good anti slip/ oil resistant/water proof.... I think I got roller skates instead.. worst pair of boots ever.
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July 2023 by Dennis Kerr
Found boots for my prosthetic, carbon toe lace up and there so comfortable it feels like a pair of ole comfortable tennis shoes
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May 2023 by Crystal Baker
Everything I have bought from this place smells like smoke. They must be smoking somewhere in the store. If your not a smoker the smell stands out. As a retail store that is completely unexeptable.
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April 2023 by Rudy Villegas
Nadias customer service was very good from entering and then leaving the building..
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April 2023 by Jaris Smith
Their selection of shoes is not the greatest, but not only that the manager Olivia was extremely rude to my husband , and said she wouldn't return my shoes I didn't even wear.Mind you they had only been in our posession for 5 days. Then when he asked for the corporate phone number she said she couldn't give him the phone number.
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February 2023 by Thomas Coleman
Poor customer service. Bought a $200 per of boots 2 months ago. The boots are coming apart. The manager said they could not do anything about it, and that they have a 30 day warranty. I do not recommend buying boots from them
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February 2023 by Miguel Rivera
Nice place but the y have a loss prevention guy that gets in your face the moment you walk in. Definitely does not like Hispanics from the vibe I got from that guy.
