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January 2024 by Zach Rainey
Highly recommend this branch, the branch manager Judy is very helpful
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September 2023 by Leonard Turley
The ATM that is not covered is not working the touch screen is not responding
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August 2023 by Dora Garcia
Terrible ATMs , never work, no one is ever available to help you. You have to wait 2 to 3 weeks for an appointment. I showed up for an appointment with Mrs. Yanez and she told me I only have 30 minutes I don’t have enough time because I have a meeting to go to so her customer was not important at all.
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July 2023 by Ok but no None
Moved here from Dallas and the service is ok not the best and their ATM machines are constantly broken they are old and need to be replaced… been here 8 years and they are always malfunctioning!! On the daily!!???
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June 2023 by Yadis Gmz
Very friendly service, we went to open an acct and we had to come back an hr later, but the representative was really friendly explained the options I had in my acct, the next day we went for a withdrawal and we had our puppy with us this was in the drive thru well the lady really nice gave him some puppy snacks it was enough to even bring some to his sister ? they loved em! And servíce was great first time beeing a chase person an loving it! Even though they have charges on the accts but some can be waved an others can’t. We got the simple one wich is about 5$ a mnth. And the service was so fast and there is less people early in the morning.
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May 2023 by Irma Garcia
Very friendly service, we went to open an acct and we had to come back an hr later, but the representative was really friendly explained the options I had in my acct, the next day we went for a withdrawal and we had our puppy with us this was in the drive thru well the lady really nice gave him some puppy snacks it was enough to even bring some to his sister ? they loved em! And servíce was great first time beeing a chase person an loving it! Even though they have charges on the accts but some can be waved an others can’t. We got the simple one wich is about 5$ a mnth. And the service was so fast and there is less people early in the morning.
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May 2023 by Nikki Jean Moore
I love that you can make cash deposits in the atm !!!
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October 2022 by Notcho frnd
After being frustrated yesterday, I drive an hour and a half to this bank to attempt to cash a check they said they couldn’t guarantee they could cash. Well, not only did they cash my check but I also wasn’t charged a fee. Kudos! And they’re pretty forgiving too. Super friendly.
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October 2022 by Acval Casval
If you need to use the atm dont stop here the atms are always down so frustrating. No cash available. No deposit. This atm is unavailable! The inside lobby is so slow & full of families that have been waiting for 10-15 min.... with all the family....
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October 2022 by Corriane Venegas
I always go thro the drive through and never had a problem they have always been nice.
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July 2022 by Phly Grl
After being frustrated yesterday, I drive an hour and a half to this bank to attempt to cash a check they said they couldn’t guarantee they could cash. Well, not only did they cash my check but I also wasn’t charged a fee. Kudos! And they’re pretty forgiving too. Super friendly.
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June 2022 by KJ Lutwig
ATMs out of money or service frequently nearly always. I don't recommend Chase Bank anywhere in Odessa or Midland for this reason.
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January 2022 by R G
Waited in lobby for 35 minutes for someone to help me open a new account, only for someone to tell me they can't help open a new account till next week... this Chase location has always been bad with customers.smh
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December 2021 by Raquel Nunez
I was scared to come here because of all the reviews but it actually wasn't that bad. The lady helped me within 5mins of me walking in. She was very friendly and efficient to help me with my situation. I'm overall happy with my experience ?
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November 2021 by Danny Torres
No line and still take hour to assit u. ??