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July 2025 by Buddy Brouwer
Room was not very clean, I would not recommend. There were hairs throughout the room. Bathroom was in rough shape, cracked tiles throughout. Lobby stunk very bad upon check in but was not present the following night. Gym was not good. Small cable machine, treadmill out of order, operational eliptical.
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July 2025 by eron Salazar
Wouldn't accept my points.
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June 2025 by Faythe Aguirre
Hotel smelled horrible, carpet in roo.a were disgusting. AC barely worked
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June 2025 by toni dickerson
I am giving one star because it won’t let you give ZERO Stars. When we arrived the lobby was super hot. When checking in the clerk was really short and just handed me the keys. Got up to our room and neither of the keys worked. My kids stood in the blazing hot hallway while I went to get the keys fixed. Again nothing was mentioned about it being hot in there. But my kids were told by another visitor that the air conditioning was out in the building and that they would not be staying there again. The rooms weren’t bad just hot so I turned the air down as low as it would go. We left for a couple of ours but when we returned it was still pretty hot in there. We ended up having to go get a fan to be able to even sleep in there. We couldn’t even go to the pool to cool off because it had a “closed for the season” sign on it and didn’t even have water in it. When checking out still nothing was said about the air being out nor did they offer at least a partial refund.
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June 2025 by paris brice
When you walk in the front door may or may not open for you lol . The third floor smells like body odor. The breakfast honestly taste like it was made on dirty dishes or not cooked long enough. I’ve stayed in comfort and suites before and never had this problem .The room was fine. The pool has a wasp hive around it. And the back door to the pool may or may not open as well. A lot of inconvenience around here.
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May 2025 by Amy Velasquez (Mightygirl)
Nice awesome 👌
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May 2025 by Danielle Whitlock
They charge an additional, undisclosed $100 security fee at check-in. No cash accepted. Dirty carpet, uncut grass/weeds all around front of building and entrance. Bathtub leaks. Pilling on sheets. ONE cart for carrying luggage and it's so noisy, people open their doors to see what the commotion is as you walk down the hall. Breakfast smelled horrible, didn't bother checking it out. One-ply toilet paper but still somehow feels like cardboard. Water pressure is barely more than a trickle.
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May 2024 by david abshire
Dryers were broken and ll vending machines out of service.
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May 2024 by OilTheGun Smooth
Avoid this place at all cost! This place has some of the worst service I have ever experienced at any motel and is one of the nastiest as well! One star is giving this motel way too much credit for what it is. I would sleep in my vehicle before I would ever think of staying here again, and that's just being honest!!
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May 2024 by tristien polasek
Beware this place has mold!!!I'm allergic to mold and it causes me to have nose bleeds and I can't breath properly! When I went to complain/bring it to their attention the guy in the front desk got super rude and tries to throw it back at me instead of addressing the issue. I asked for corporate information so I can file my complaint and the issue with the mold in the room and the guy refused to give me the information! Talk about terrible customer service. I was able to file a complaint with corporate due to the unsafe conditions and the rude guy in front desk!
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April 2024 by Aaron Williams
Nice people, no frownds in this admispher I would stay again and againRooms: Very nice rooms, and very spacious
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January 2024 by Lil, Charmander
All was good until I had to pay an early entrance fee that I was never told about when I made my reservation. The room was ready and nobody was occupying it. I arrived two hours early, and they wanted me to pay up a certain amount to enter the room. After 10+ hours on the road, all I wanted to do was lie down and relax, so I had no choice but to proceed with paying my early entrance fee.I couldn't get my deposit back, and the reason I chose this hotel was because it was the most affordable out of all the local ones "western Inn, holiday Inn, hilton, la Quinta"But after the early entrance fee, the room ended up being more expensive than the ones I initially avoided getting.The stay, though, it was decent. Clean room and everything worked as it should've. The breakfast was simple, but fine.Just wished they could've told me about that Fee.
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December 2023 by Michael Herrera
They accept CLC Card but a early check in, he is trying to charge $25 extra when company is paying for a Hotel.
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October 2023 by Veronica Mata
Mariah front desk is RUDE, VERY UNFRIENDLEY & IS NO HELPHotels are supposed to be about great customer service experience.. Especially if you're there to relax and get a good night's rest in this case Customer service beginning with this front desk woman Is ridiculous This hotel needs Happy friendly well greeting people! I get it if you have hiring issues but if thats the case maybe the mgr or owner should be the one to step it up!
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June 2023 by Florida Padilla
When I go to Odessa this is the only hotel I would stay at. Recently I had the worst experience ever. I booked this room on my way back from San Antonio, TX. The reservation was made days before and everything was fine. I was driving from San Antonio and was having car issues and more problems along the road. I got to Odessa by 4:10AM and the receptionist refused to let me check in. Her excuse was that the night audit already closed for the night and she would not let me have my room because I did a "No Call, No Show". Which in the reservation it does not state that they had that policy. She was beyond rude. I had no where else to go. She also refused to issue a refund. Which got me. So I had no choice but to leave exhausted as ever and drive another 12 hours to my destination. The next day i tried to call the hotel and guess what, the number listed is invalid!! So how was i to call the night before and say that i was still on the way? Bad business Comfort Inn. I will never ever stay at this hotel again
