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October 2023 by Kate Berry
Very polite and courteous employees!
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May 2023 by Grace De Leon
Best bank! I have never had any issues with anything! After being here for five years I can honestly say it is the best! The tellers are so nice in person or drive thru! As soon as you walk-in they are very nice and welcoming! Five stars for sure!!
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March 2021 by Toby Kitchens
Over the past year i am very sad to say I feel the bank has really gone down hill. So much so that they are closing in on a year of lobby closure. Maybe it's just me I just like being able to go inside to do my business (and found out today 2-16-2021 you cannot order foreign currency from them either) I am going to end this 20+ year relationship and will be moving my money and business elsewhere.
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September 2020 by Nkole G
The bank is great, however the drive-thru line wait is ridiculous! All other locations run quickly & smooth, this location is the slowest of all so plan on at-least a 10 or 15 minute wait at minimum.
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July 2020 by Ramiro Ruiz
Bad customer service
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April 2019 by Rayna Huckleberry
I just can not explain in words how invaluable Denise Rivas has been to myself and my family! Odessa is such a hustle and bustle place and customer service is on the brink of extinction there. However, no matter how busy Denise is, and she is super busy.... She is always so professional and makes me feel as if I matter even though I am a small pebble in the larger picture! Way to go Denise!
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December 2018 by Norma
Love it
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November 2017 by Joe Smith
I have nothing but good to say. Do not understand the issues with the debit cards mine has worked great since day one but I don't skate around on it like some must do.
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October 2017 by William Summerlin
$20.00 debit card replacements are a joke.. no walk-in Locations open on Saturday period. I refuse to use the drive thru. They deposited a chexk in someone else's account, they fixed it but I had to wait till monday
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October 2016 by Ian Mclarty
They charge twenty dollars to replace debit cards that wear out and won't read. They expect the card to last you until the three year expiration date runs out, which it won't if you actually use it. I asked him if they had plans to support Android pay or Apple pay and he acted like I was stupid for asking.
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August 2016 by Dario Silva
Excellent
